Residential Conveyancing Legal Secretary/Administrator - Gateshead
Looking to recruit an experienced Secretary/Administrator to assist an experienced Residential Conveyancing Fee Earner in a busy residential conveyancing department.
Main Responsibilities:
1. Acting as the first point of contact for the department with people from inside and outside the firm.
2. Providing quotes for new clients and matters.
3. Opening new files, ID collection and verification, and collection of monies on account.
4. Administration of all initial paperwork - liaising between client, Estate Agents, and other Solicitors.
5. Deliver excellent service to clients, agents, and work providers, keeping them informed at every stage of a case.
6. Use case management system effectively to achieve maximum efficiency, including use of to-do lists.
7. Attend training sessions internally and externally when required.
8. Escalate any expressions of dissatisfaction from clients or work providers to your line manager and, if appropriate, the head of department.
Opportunity to join a fabulous team and work in a supportive environment with some of the most experienced and talented North East Professionals.
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