Position: Customer Service Advisor Location: Alfreton Road, Derby £29,000 per annum Loyalty bonus. Monday to Friday 8:30am – 5:30pm Saturday 8:30am – 1:00pm As a Customer Service Advisor, you’ll work in our garage reception, providing essential support to the branch manager. Your primary responsibilities will involve keeping customers informed about their vehicles, generating quotations, and managing booking requests. While prior experience in an automotive setting would be advantageous, it is not essential for the right candidate. Benefits No working on Sunday’s or Bank Holidays. Healthcare allowance. Workplace pension. In-house management training scheme. Excellent opportunities to progress and advance your career. Generous staff discounts in all branches. Bike to work scheme. Free car parking. Key Attributes A strong passion for consistently delivering the highest level of customer service. Excellent organisational skills to efficiently manage tasks. Outstanding communication skills, both in-person and over the phone. The ability to maintain calm in a busy environment, remaining friendly and helpful. About Us: Eden Tyres & Servicing is a rapidly expanding family-run company that has been serving customers since 1981. We take pride in our 22 existing branches throughout the East Midlands and are committed to maintaining the highest standards of service. What We Offer: A dynamic and forward-thinking family company environment. Great working conditions to ensure your comfort and productivity. A supportive workplace culture that values your contributions. Access to excellent training & advancement opportunities Join us in this exciting opportunity to become a part of our dedicated team. Your hours can be negotiated and tailored to accommodate school opening times. If you are passionate about providing excellent customer service and are ready to grow in a thriving automotive environment, we encourage you to apply today.