Join our team to unlock your potential in hospitality excellence as a Reservations Coordinator. This is an exciting time to join a growing group of high quality hotels in the stunning Scottish Highlands on a one-year, fixed-term contract.
The Place
Highland Coast Hotels is a growing collection of stunning hotels located across the North Highlands of Scotland. Our portfolio includes seven distinct properties, each offering a unique experience to guests, from the rugged beauty of Kylesku to the charm of Brora. At Highland Coast Hotels, were dedicated to creating unforgettable experiences for our guests and an excellent work environment for our team. With the scenic Highlands as your backdrop, join a company that combines hospitality excellence with a commitment to sustainability and local culture.
The Position
As Reservations Coordinator, you will be an integral part of our team contributing to the seamless operation of our group reservations department by managing reservations for rooms, golf packages and apartments, ensuring a delightful experience for our guests. Reporting to the Reservations Manager your role will involve coordinating bookings, handling enquiries, and providing excellent customer service to enhance the overall guest journey.
Your responsibilities include managing incoming reservation requests through various channels such as phone, email and online platforms in a friendly and efficient manner, collabora...