Job Title: eCommerce Manager
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Location: Remote
Salary: £65,000
A rapidly expanding tech company specialising in online professional development seeks a seasoned eCommerce leader. This role offers the opportunity to shape the digital presence and drive revenue growth for a platform serving a specific trade industry in the UK.
The ideal candidate will spearhead the development and execution of eCommerce strategies focused on boosting online sales, optimising the customer journey, and expanding market reach.
This involves deep analysis of performance data (traffic, conversions, acquisition costs, etc.) to identify areas for improvement and inform strategic decisions.
Responsibilities include:
* Crafting and implementing a comprehensive eCommerce strategy aligned with business objectives, emphasising sales growth, customer acquisition and retention, and overall revenue enhancement.
* Analyzing eCommerce metrics to pinpoint areas for optimisation.
* Overseeing website functionality, usability, and content to maximize conversions.
* Collaborating with cross-functional teams (designers, developers, content creators) to enhance user experience, streamline checkout processes, and ensure mobile responsiveness.
* Leading digital marketing initiatives, including SEO, paid advertising, email campaigns, and social media.
* Managing online product offerings to maintain consistency and accuracy, potentially including the creation of video training materials.
* Optimizing product placement and promotions to encourage cross-selling and upselling.
* Prioritizing customer satisfaction through a seamless and personalised online experience.
* Providing regular performance reports to senior management.
The successful applicant will possess:
* Extensive experience in eCommerce management, ideally within online training or certification.
* A relevant degree (or equivalent experience).
* Familiarity with eCommerce platforms, digital advertising platforms, and analytics tools.
* Strong data analysis and reporting skills.
* Excellent communication and collaboration abilities.
* A proven track record of leading teams and managing projects.
* A passion for creating exceptional customer experiences.
The company offers a competitive salary, performance-based incentives, flexible work arrangements, and standard holiday allowance. This position is a chance to join a dynamic team and make a significant impact on a growing business.
This is a leadership role suitable for individuals with backgrounds in eCommerce management, strategy, growth, and optimization.