Coordinator, Merchandise Production (Retail)
Job Description:
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:
* Curiosity : We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
* Collaboration : Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
* Commitment : We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.
We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sex or sexual orientation, race, ethnicity, religion or belief, disability, and any other protected characteristic or identity.
Job Title: Coordinator Merchandise Production (Retail)
Reports To: Sr Manager, Merchandise Production (D2C/Retail)
Department: Merchandise Production
Location: London
A little bit about our team:
The merchandise production team manages global sourcing, product development, purchasing, production and logistics to deliver merchandise for a vast roster of artists covering concert tours, eCommerce and third party retailers. Merchandise includes a variety of branded apparel, headwear, accessories, paper goods, etc.
Your role:
Work closely with Retail Sales team to develop, source, quote, order, ship and invoice incoming orders for third party retailers. Constant monitoring of multiple orders simultaneously. Daily communication with retail customers, internal stakeholders and vendors to ensure orders are delivered to spec and on time. Also assist the greater Production team with Tour and D2C projects as needed. This is a fast-paced, high-volume position that requires attention to detail, multi-tasking, organization, problem solving and a relentless work ethic.
Here you’ll get to:
* Support Retail Sales team and a variety of other internal customers
* Communicate with external customers to ensure PO’s are executed correctly
* Keep sales reports up to date and monitor open orders schedule.
* Complete project management from inception to delivery of multiple orders simultaneously
* Work independently handling merchandise orders
* Create purchase orders and work closely with vendors to ensure successful delivery
* Track and prioritize production schedule daily
* Develop and maintain vendor relationships
* Participate in day-to-day Production tasks across all channels
About you:
* You have experience in Retail buying, Purchasing or Project management
* You have excellent organizational, time management and attention to detail skills
* You are customer focused, results driven and have a driving work ethic
* You have excellent communication and are highly organized
* You enjoy a fast-paced environment, can prioritize, problem solve and be flexible
* You are eager to learn new skills, software and work flow systems
* You can take direction and are a team player.
We’d love it if you also had:
* Music merchandise experience
* Screen Printing or Apparel Manufacturing experience
* Asana experience
Thanks for your interest in working for WMG. We love it here, and think you will, too.
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