The Governance and Assurance Team are looking for a skilled Quality Assurance Manager to join their team based in Coventry.
Main Responsibilities
1. The development and delivery of a risk-based, layered internal audit programme, covering ISO 9001 clauses, core business processes and projects.
2. Detecting high-value opportunities for improvement and providing assurance advice.
3. Lead liaison for third-party certification bodies, collaborating with external auditors on planning for the certification cycle and managing the assurance portal.
4. Ensuring all audits (internal/external) are well planned, have a clear scope and clear outcomes.
5. Ensuring MTC’s Quality Policy is fit-for-purpose and that the scope and boundaries of the QMS are well defined.
6. Working with departments and process owners to ensure the MTC’s business management system is current, relevant and accessible and that documented information is suitable and proportionate.
7. Owning the non-conformance process to ensure effective identification of root-causes and corrective actions are verified ahead of closure.
8. Working with action owners to ensure corrective actions are suitably planned, managing escalations and providing support and coaching.
9. The role holder is expected to identify and recommend improvements to processes, policies or procedures, based on practical/operational experience, feedback from colleagues or insights from customers.
10. The role holder is expected to innovate the business’ ‘Business Management System’ – working with adjacent departments and CI to accomplish this.
Person Specification
Essential Skills/Qualifications/Experience
1. Significant experience in an analogous role.
2. High degree of personal autonomy and initiative.
3. Professional Quality Certification such as CQI/ASQ.
4. A high degree of personal motivation.
5. The ability to work in a matrix management structure, embedded in a dynamic R+D environment.
6. Competent lead auditor.
7. Ability to lead and manage change.
8. Expert in the practices of Quality Management and its application.
9. Expert understanding of the effective adoption of ISO 9001 requirements.
10. Good numeracy skills: confident working with numbers and data.
11. Excellent presentation skills.
12. Auditing best practice.
For more information, please see the job description attached.
#J-18808-Ljbffr