Interim Accounts Receivable Manager
Reference no: Bristol 5266361
Pay Rate: £450.00 per day PAYE
Working Hours: 37 Monday – Friday, normal working hours
Duration: This opening assignment is for 10-11 months
City: Bristol
Working Arrangement: Hybrid Working. Office attendance based on business needs.
You will lead and shape our new centralised Debt Recovery & Income Team, driving improved income collection, reduced debt levels, and faster recovery times. With your strong communication and leadership skills, you'll work across council services to enhance processes and deliver real, measurable outcomes.
You’ll take ownership of all aspects of Accounts Receivable—promoting payment at the point of order, managing allocation, recovery, and enforcement. Your role will involve developing automated, cost-effective recovery processes and leading a high-performing team to provide a customer-focused, efficient, and legally compliant service.
Key duties:
1. Develop and implement effective policies and practices to improve service standards, maximise collection rates, and minimise debt write-offs across the Council.
2. Ensure compliance with statutory duties and apply best practice in all aspects of debt recovery and write-off processes.
3. Oversee recovery procedures and frameworks, guiding staff to choose the most effective recovery methods and progressing debts through appropriate recovery cycles.
4. Manage relationships and performance of internal and external collection agents, including bailiffs and solicitors, and lead on drafting and reviewing collection contracts.
5. Collaborate with Council directorates and stakeholders, raising the profile of Accounts Receivable, monitoring progress, and driving income recovery through regular reporting and engagement.
Key requirements:
1. Educated to A-level standard or equivalent through relevant experience
2. Strong knowledge of debt recovery processes, enforcement methods, and relevant legislation
3. Proven experience managing Accounts Receivable or debt recovery functions in a complex organisation
4. Experience of contract management, including oversight of external collection agents and solicitors
5. Excellent leadership skills with experience managing and developing high-performing teams
6. High level of organisational and analytical skills to manage workflows, track performance, and report outcomes
7. Demonstrable ability to improve collection rates and reduce debt through policy and process improvements
8. Proficient in financial systems and Microsoft Office applications, especially Excel and reporting tools
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