Customer Service Representative - Maternity Cover
Location: Sywell - Onsite role
Salary - £25,000pa
Hours - 8.30am until 5pm with 30 minute lunch
Role Overview:
This dynamic role focuses on providing exceptional customer service while supporting external sales representatives. It is a great opportunity for growth with the potential to become a permanent position.
Key Responsibilities:
* Collaborate with external sales to serve a dedicated area.
* Create, send, and follow up on quotes.
* Conduct proactive outbound calls to promote products.
* Assist customers with stock availability, lead times, and orders.
* Build strong relationships with customers and key stakeholders.
* Handle inbound calls, resolve customer complaints, and process returns or warranty requests.
Skills Required:
* Proficiency in IT and CRM systems, with experience in Salesforce preferred.
* Customer-focused, highly organised, and commercially aware.
* Effective communication skills and the ability to thrive in a fast-paced environment.
* Due to location, you will need to have your own transport.
* Our client is looking for immediate available candidates.
Join a supportive team where your skills can shine and evolve into a permanent role!