Head of IT - Cardiff Head of IT with strong operational IT experience in heading up an IT team across several areas, including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands-on, rather than strategic. They have a strategy signed off and in action so it's supporting this alongside the Director of IS The successful candidate will deliver and manage the day-to-day IT operations, maintaining high standards of IT service delivery, and safeguarding their IT infrastructure. The team that you will oversee is around 12, with a mix of IT security, IT infrastructure, IT service desk professionals & a couple of Team Leaders Experience Required: Experience in a similar senior IT role i.e. Head of IT / Head of IT Services / Senior IT Operations Manager Hands-operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of IT service management, IT infrastructure, and IT operations management. Experience within the legal sector or a professional services environment would be a bonus Have the ability to implement and lead large-scale IT projects. Worked in a Microsoft Cloud environment The role Execute and oversee the IT Operations in alignment with the company goals, ensuring effective and timely delivery of IT projects in a Microsoft cloud environment Manage and mentor the team of IT professionals, including all their managers and team in IT infrastructure, Service Delivery and Service desk - supporting the overall defined IT strategy. Oversee and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices in the UK Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across the business. Collaborate with senior management, including people at the Director level and other stakeholders to understand and address urgent IT needs, to develop a robust IT strategy moving forward. The role is hybrid 3 in office 2 at home, with the expectation of more in the office until up to speed with things. My client is looking to pay a starting salary between £60,000 - £68,000 Hybrid working Excellent Benefits. To apply, send your CV to matthew.leach circlerecruitment.com Keywords: Head of IT / Head of IT Infrastructure / Head of IT Services / Azure / IT Security / Microsoft / Cardiff Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment, Twitter - Circle_Rec and LinkedIn - Circle Recruitment. ADZN1_UKTJ