I have partnered with a growing end user seeking a dedicated Dynamics 365 CE and Policy Systems Technology Manager to join their growing team. This is a unique opportunity to influence and improve the technology landscape.
Key Responsibilities:
1. Systems Improvement: Shape and deliver improvement projects for our Sales, CRM, and Policy Administration systems.
2. Production Support: Manage system support, working closely with business operations to minimize post go-live manual support.
3. Team Leadership: Lead and coach a team of 5+ business analysts, overseeing their project assignments and performance.
4. Process Improvement: Enhance methods for requirements gathering, process design, and user acceptance testing.
Qualifications:
5. 5+ years in Project Management or Senior Business Analyst roles, with experience in CRM and Policy Admin systems.
6. Proven track record in requirements gathering, process design, and user acceptance testing.
7. Experience managing on-shore and off-shore development teams using agile methodologies.
8. Strong project management skills with a structured approach (e.g., Prince 2).
9. Excellent relationship-building abilities with both internal teams and external suppliers.
10. Proficient in Microsoft Excel for data analysis and manipulation.
Benefits:
11. Opportunity to make a significant impact within a fast-paced, private equity-backed business.
12. Work in a collaborative environment with senior business leads and end-users.
13. Flexibility in work location with a blend of office and remote working.
14. Unfortunately the cannot offer sponsorship