Client services specialist Wokingham Hybrid working (offered after 6 month probation period) Monday – Friday (9-5pm) The Client Our client is a Health & Protection Broker who have a fantastic opportunity to join their close knit team. The Opportunity This is an interesting and varied role and will require confident people to speak with clients and insurers over the telephone. As the first point of contact, you will need to use your initiative when handling queries and ensure that you are providing an excellent customer experience. As well as this, you will gather all relevant data for each client/customer’ renewal scheme. To enable you to co-ordinate the administration of schemes, you will need to carry out other duties including: Invoicing, claims, underwriting and accounts. You will get all the training and development needed to be successful in your role and you’ll be rewarded with all the great benefits of working with the UK’s largest independent insurance broker. What’s Needed To Be Considered? You don’t need to have come from the insurance sector, but previous office based administration/client service experience is a must. We will consider candidates with a minimum of 1 years’ experience. You will possess strong communication skills with the confidence to speak with people over the phone. You will also have good attention to detail and a good understanding MS office, word and excel. What’s next: Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements. Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career. Job Synonyms: Administration, customer service, client service, renewals, Admin LI-SN1 LI-Hybrid