Job overview
An opportunity has arisen for a Band 3 Healthcare Support Worker to join the Endoscopy team at Maidstone Hospital.
We are looking for a keen; reliable member of staff to join us in our busy, friendly Endoscopy department.
You will need to be able to communicate effectively and deliver a high standard of care in a time orientated process.
This will also require you to be flexible, hardworking and reliable.
Main duties of the job
The Senior Endoscopy Support Worker will participate, and support the members of the multi-disciplinary team, in delivering high quality patient care under the supervision of the Registered Practitioner. The main responsibility will be leading the daily decontamination team, ensuring the decontamination of the various endoscopes and other specialised endoscopic equipment (including maintenance and traceability) is performed as per Trust policy.
The role exists to provide a multi-skilled worker who undertakes a range of delegated duties under the indirect supervision of a Registered Practitioner.
Working for our organisation
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Detailed job description and main responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Following your Corporate Induction you will be expected to attend the Trust’s Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic: ), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: To be confirmed
Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible
Person specification
Qualifications
Essential criteria
1. The Care Certificate.
2. NVQ/QCF Diploma level 3 in Healthcare or successful completion of a level 3 Healthcare Support Worker apprenticeship.
3. Functional skills English and maths level 2 or GCSE English and maths grades A*/9 – C/4.
Experience and Knowledge
Essential criteria
4. Significant experience as an Endoscopy Support Worker in a care setting or acute hospital setting.
5. Knowledge of the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers (2013).
6. Knowledge of the common conditions/illnesses/complex needs of patients within the appropriate clinical specialty.
7. Insight into role and responsibilities of post.
8. Able to describe the importance of delivering high quality care to patients.
Desirable criteria
9. Knowledge of current healthcare issues.
Skills
Essential criteria
10. Able to communicate accurately and effectively with patients and colleagues, verbally and in writing.
11. Good interpersonal skills.
12. Basic information and communications technology (ICT) skills.
13. Ability to prioritise workload with supervision.
14. Able to deliver patient care under the indirect supervision of the Registered Nurse
15. Able to support and reassure patients and their families/carers.