This role is part of a key worker program designed in partnership with NHS England. The programme has now expanded its age range up to 25 years old. We will continue to deliver a new way of supporting Children, Young People (CYP) and Young Adults up to the age of 25 years with Autistic Spectrum Disorders (ASD) and/or a Learning Disability (LD) and their family/carers. This role will enable Children, Young People (CYP) and Young Adults and their family/carers to get the right support at the right time and ensure local systems are responsive to meeting their needs in a holistic and joined-up way.
The programme is part of the NHS Long Term Plan which aspires for all CYP with ASD, LD or both, with complex needs, to have a named keyworker by 2024.
This role will work across education, health, and social care to enable whole system change and embed principles of transforming care and SEND reforms to improve the experience of CYP and Young Adults and families/carers.
Main duties of the job
The principal purpose of the job is to improve the health & wellbeing of children, young people, young adults, and their families/carers with a range of mental health difficulties. This will be achieved by:
* Active involvement in the delivery of high quality, safe and compassionate mental health services as an effective member of the multi-disciplinary team.
* Implementing specific assessment, review and care packages to individuals and groups within standard protocols, integrated care pathways.
* Providing evidence-based advice and consultancy to young people, family members/carers within standard protocols.
* Organising and managing a defined caseload under distant guidance and work as lone workers where appropriate.
* Seeking advice and expertise of a registered practitioner when required through the use of regular managerial and clinical supervision in accordance with Livewell policy.
The post holder will be accountable for their own actions within the delivery of this care.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Job responsibilities
Communication and Working Relationships
* To communicate in a skilled and respectful manner with young people, families and carers who may have specific difficulties in understanding or communicating and who may be distressed or present with challenging behaviour.
* To participate in clinical meetings and to collaborate with other colleagues in the multi-disciplinary team.
* To maintain appropriate professional boundaries whilst recognising abilities and limitations of own competence.
* To communicate complex and sensitive condition-related information concerning the assessment, treatment and risk factors in relation to a range of mental health difficulties.
* To always establish and maintain clear and professional relationships with others.
* To liaise and work collaboratively with a range of other professionals in statutory and non-statutory organisations agencies.
* Provide a high standard of written and verbal communication that is clear and in line with Trust documentation standards.
Planning and Organisation
* To organise, plan and prioritise own workload under distant guidance of a registered practitioner.
* To provide evidence-based advice, guidance and consultancy to patients, family members, carers and professionals within standard protocols.
* Planning, co-ordination and review of services including active reviews and review of placements as delegated by other registered practitioners.
* Organise clinical meetings and ensure that interventions and services are planned in an integrated and coordinated manner to best support the client or carers, this may include liaison with external agencies.
Analytical and Judgement Skills
* Recognise own clinical competencies, knowledge base and experience, and ensure that you practice within this and seek support as required.
* To make informed and well-reasoned decisions, recognising when to seek further advice from a registered practitioner.
* Undertake risk assessments and determine the appropriate course of action, which has taken into consideration a range of possible options. Where necessary, ensure that consultation with senior colleagues is undertaken.
* Recognise and take action to deal with any situations which may provide a conflict of interest.
Responsibility and Accountability
* To promote and uphold the privacy, dignity, rights, health and wellbeing of clients and their caregivers at all times.
* Responsible for the delivery of specific care packages including assessing, planning, intervention and evaluation within standard protocols and accountable for their own actions within the delivery of this care.
* To comply with LW policies and procedures and the Code of Conduct for Health Care Support Workers to be able to implement a range of mental health assessments and interventions where the needs of the individual and their carers are held as central and their involvement is proactively encouraged.
* Provide evidence-based clinical advice in relation to the individuals in the care of the team.
* Ensure that appropriate action is taken for safeguarding children under the guidance of a Senior Mental Health Practitioner.
* Under the direction of and upon successful completion of any required additional training, can assist, in accordance with NMC delegated authority guidance, a registered nurse to ensure that recommended physical health and other monitoring requirements of mental health medication, in line with relevant trust policy, standards and guidelines, is completed, recorded and if necessary escalated for further action.
* Under the direction of and upon successful completion of any required additional training, can assist, in accordance with NMC delegated authority guidance, a registered nurse or the individual in the administration of certain topical and oral medicines as per an individual's care and treatment plan. E.g., creams, eye drops, inhalers, assist in observing successful administration of medicines being administered covertly.
* Maintain up to date clinical records in a timely and accurate manner in accordance with Livewell policy.
Policy and Service Responsibility
* To follow Livewell policy guidance in relation to your team and role and to comment on proposed policy changes and service developments.
* Actively embrace change, respond positively to new priorities and challenges and look for opportunities for service development and improvement.
* To contribute to service development activities as required by line management to improve the quality of care offered by the team.
* To contribute to any relevant Research and Development activities as undertaken within the team.
Responsibility for Finance, Equipment and Working Conditions
* Responsible for the safe use of any relevant equipment or resources in line with Livewell Policy.
* Responsibility for the handling of monies, medication and individuals' valuables if deemed necessary under the indirect supervision of a registered practitioner.
* Responsible for the ordering of supplies/equipment as necessary under the indirect supervision of a registered practitioner.
Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management
* Demonstrate personal responsibility and initiative for own learning and continuing professional development including core training in line with the CYPFS Workforce Plan in accordance with Livewell policy.
* Engage in reflective practice to monitor their own performance and progress and accept feedback from others in order to continue their ongoing development.
* To assist the work of other support workers, students or trainees as required.
* Actively engage with line management, clinical supervision, and Personal Development Review.
Information Technology and Administrative Duties
* To be responsible for using an email account to generate, monitor, and respond to the e-mail traffic by which Livewell conducts much of its internal communication.
* Ensure information resources including the Intranet are consulted regularly to maintain a current knowledge of Livewell, CYPFS and Team priorities and safety initiatives.
* Ensure information is shared with key stakeholders and other agencies in a secure manner.
Freedom to Act
* To work within the Livewell operational policies and service specifications of the team.
* To organise and take responsibility for own work and caseload under distant guidance of a registered practitioner and within standard protocols/integrated care pathways.
Any Other Specific Tasks Required
* Undertake all necessary academic study and work-based training associated with the post.
* Undertake any other reasonable management request.
Person Specification
SKILLS & ABILITIES
* Communication and Working Relationship Skills
* - Excellent verbal, nonverbal and written communication skills
* - The ability to work collaboratively with service users and their families/carers, adapting your approach according to the individual needs of the child to demonstrate excellent communication and interaction skills
* - Ability to communicate sensitive information to patients, carers and colleagues
* - An ability to make and sustain professional therapeutic relationships
* - Ability to work with people in a group or on an individual basis
* - Able to work in a team effectively and collaboratively
* Analytical & Judgemental Skills
* - Ability to evaluate complex information to assist with decision making
* - An awareness of own scope of practice and ability to make appropriate judgements on when to refer issues to a registered practitioner
* - Ability to assess risk (to self, service user and/or family/carers) and to take appropriate action
* Planning & Organisational Skills
* - Organisation and time management skills
* - Ability to work independently within defined procedures and care pathways
* Physical Skills
* - This post requires the post holder to undertake and comply with the LW policies on manual handling and Breakaway/restraint core training if relevant to their clinical area of work.
* - Able to travel and work across the area covered by the LW as requested by Line Manager
* Other
* - Ability to accept and use supervision appropriately and effectively
* - Able to work changing shift patterns as required
* - To demonstrate empathy, compassion and patience, towards people with mental health difficulties
* - To remain professional at all times including challenging situations
Qualifications
* - GCSE in Maths and English (Grade C or above) OR Level 2 Key Skills / Functional Skills in Maths and English
* - Foundation Degree in Health and Social Care or qualification to diploma level or equivalent
* - Care certificate
* - Evidence of additional relevant health training e.g. Eating disorders / Working with young people experience / eating disorders / Social Care / Learning Disabilities / Speech and language therapy and psychology graduates seeking relevant professional experience
Experience
* - Previous experience working in a range of different mental health care settings
* - Experience of working autonomously and using own initiative
* - Working with young people with challenging behaviour and complex health needs
* - Experience that evidences an ability to tend to diversity and work in a way that promotes anti-discriminatory practice
* - Experience of collaborative working in community settings, with professionals across a range of agencies in health, social care and education
* - Experience of safeguarding children and ensuring the safety of young people in partnership with other agencies as appropriate
KNOWLEDGE
* - Knowledge of a range of Mental Health presentations and medications
* - An understanding of physical health problems which can impact on a person's mental health and monitoring of the same
* - Knowledge of child protection and safeguarding procedures
* - Basic IT skills
* - Awareness of the Code of Conduct for Health Care Support Workers / Adult Social Care Workers in England
* - Understanding of relevant legislation pertaining to children's mental health
* - Knowledge of child development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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