Job summary Would you like to be part of leading an innovative, dynamic NHS Talking Therapies service? North Tyneside Talking Therapies is looking for an Assistant Team Manager to join the long-established NHS Talking Therapies for anxiety and depression service in North Tyneside. You will be part of the Senior Management team and provide operational management and leadership for the high intensity (Step 3) team reporting to the Team Manager. North Tyneside Talking Therapies is recognised for its high-quality therapeutic delivery and our patients experience significant improvements which is demonstrated in our performance outcomes. We pride ourselves on adopting a compassionate culture and have collective leadership approach. Our staff are our biggest asset, their dedication is inspiring, and we value and support them greatly. Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received. Main duties of the job As Assistant Team Manager, you will demonstrate effective and compassionate leadership skills with a strong operational focus, as well as excellent interpersonal skills. You will be responsible for direct line management of a team of psychological therapists, engaging and leading your staff while contributing to leading and motivating the wider team to achieve targets and outcomes as directed by the NHS Talking Therapies for anxiety and depression national programme. You will work alongside the Team Managers and be responsible for the HR, operational and performance management of your team. In addition, you will lead quality improvement projects, conduct audits with support and supervision and manage the operational aspects for the high intensity team in collaboration with the Team Manager. About us We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way Please read 'applicant guidance notes' before submitting your application. The North Tyneside Talking Therapies service is part of our community services business unit and is a large fully integrated service providing NHS Talking Therapies for anxiety and depression, alongside primary care psychology services for the population of North Tyneside. Date posted 28 January 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 319-6927261KD Job locations Hadrian Health Centre Elton Street East Wallsend NE28 8QU Job description Job responsibilities Professional Management/Leadership qualification to degree level (or currently working towards) and/or equivalent experience plus further training and experience to post graduate diploma level equivalent Previous experience of working in a healthcare setting within an operational leadership position or equivalent Planning and organisation of action plans Demonstrated experience of meeting performance targets Knowledge and experience of delivering compassionate and inclusive leadership Job description Job responsibilities Professional Management/Leadership qualification to degree level (or currently working towards) and/or equivalent experience plus further training and experience to post graduate diploma level equivalent Previous experience of working in a healthcare setting within an operational leadership position or equivalent Planning and organisation of action plans Demonstrated experience of meeting performance targets Knowledge and experience of delivering compassionate and inclusive leadership Person Specification Qualifications Essential Professional Management/Leadership qualification to degree level (or currently working towards) and/or equivalent experience plus further training and experience to post graduate diploma level equivalent Desirable Willing to undertake further management/Leadership training to degree level and have the necessary qualifications to meet the entry requirements of a degree level qualification Experience and Knowledge Essential Previous experience of working in a healthcare setting within an operational leadership position or equivalent Planning and organisation of action plans Demonstrated experience of meeting performance targets Knowledge and experience of delivering compassionate and inclusive leadership Desirable Knowledge/experience of working within an NHS environment Experience of managing clinical staff Skills and Abilities Essential roficient in word processing and indepth knowledge of all Microsoft Office packages Excellent highly developed communication skills dealing with issues some of which may be contentious or sensitive and requiring negotiation and diplomacy Ability to plan, prioritise, manage and organise workload to meet conflicting and competing service needs Demonstrate interpersonal skills with an ability to communicate, negotiate and influence a range of staff and management at all levels within the organisation with the ability to establish links with external organisations both verbal and written using the most appropriate mechanism for the achievement of required outcomes Excellent time management skills, achievement of deadlines and performance targets Must be able to demonstrate the English language proficiency level required for this post Able to lead, inspire and motivate others to high performance by agreeing clear goals and objectives, providing support and guidance and creating opportunities for development To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients Ability to reflect on own practice to inform development Desirable Ability to manage stress and remain calm in highly emotive environments. Person Specification Qualifications Essential Professional Management/Leadership qualification to degree level (or currently working towards) and/or equivalent experience plus further training and experience to post graduate diploma level equivalent Desirable Willing to undertake further management/Leadership training to degree level and have the necessary qualifications to meet the entry requirements of a degree level qualification Experience and Knowledge Essential Previous experience of working in a healthcare setting within an operational leadership position or equivalent Planning and organisation of action plans Demonstrated experience of meeting performance targets Knowledge and experience of delivering compassionate and inclusive leadership Desirable Knowledge/experience of working within an NHS environment Experience of managing clinical staff Skills and Abilities Essential roficient in word processing and indepth knowledge of all Microsoft Office packages Excellent highly developed communication skills dealing with issues some of which may be contentious or sensitive and requiring negotiation and diplomacy Ability to plan, prioritise, manage and organise workload to meet conflicting and competing service needs Demonstrate interpersonal skills with an ability to communicate, negotiate and influence a range of staff and management at all levels within the organisation with the ability to establish links with external organisations both verbal and written using the most appropriate mechanism for the achievement of required outcomes Excellent time management skills, achievement of deadlines and performance targets Must be able to demonstrate the English language proficiency level required for this post Able to lead, inspire and motivate others to high performance by agreeing clear goals and objectives, providing support and guidance and creating opportunities for development To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients Ability to reflect on own practice to inform development Desirable Ability to manage stress and remain calm in highly emotive environments. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northumbria Healthcare NHS Foundation Trust Address Hadrian Health Centre Elton Street East Wallsend NE28 8QU Employer's website https://www.northumbria.nhs.uk/ (Opens in a new tab)