Entering Alltruck as our Assistant Rental Manager, you will be responsible for managing all logistical aspects of the rental operation for a large diverse fleet of commercial vehicles operated by a large cross section of business clients, working always to demonstrate a yes can-do culture.
Working closely with the Vehicle Movements Coordinator you will ensure that our vehicles are delivered to our clients in a “ready to rent” condition ensuring that our customers expectations are met each time.
We also thrive on creating a culture where people can flourish so being able to motivate and develop the careers of your subordinates. Managing and supporting the team through effective 1:2:1’s and appraisals or providing corrective coaching on a day-to-day basis is a vital part to being successful in this role.
It’s a fast-paced environment so your ability to think on your feet and manage and influence others is key to the success in this role.
Your Responsibilities
* Embed a robust ready to rent and yard check process for the rental department and ensure that this is continually monitored - Ready to Rent (R2R). Motivating and encouraging our team to achieve a high level of R2R vehicles.
* For every rental agreement raised ensure that evidence of vehicle compliancy, a signed rental agreement and a signed vehicle check sheets exists for every hire / de-hire.
* To be proactive in negotiating a bespoke solution to each rental request – seek first to understand the customer requirements and provide a solution that meets those requirements without sacrificing Alltruck’s priorities of profit margin or company resources.
* Negotiate with suppliers for third party resources where required e.g. cross hire vehicles and ensure the costs are closely controlled and purchase invoices are processed in a timely manner.
* Assist the Rental Manager in general yard management. Vital that we make efficient and effective use of the space we have.
* Be competent and capable to challenge customer demands where necessary and resolve any queries or instances of customer complaint in a positive and effective manner.
* Work closing with the purchasing team to ensure that the onsite fuel tanks always hold an adequate stock and manage the reordering of fuel when necessary.
* Support the Rental Desk Operative in the planning of both scheduled and unscheduled maintenance ensuring our fleet remains compliant.
* Monitor and report on all vehicles off the road and take proactive responsibility to minimise downtime; vehicle availability is key to maintaining high levels of utilisation. Working with our workshops, body shop, and 3rd party suppliers to get vehicles back on the road swiftly.
* Rental is central to supporting other departments in the business. Collaboration is key and therefore you will need to be able to work closely with.
* Alltruck 2 to ensure disposals are made available and swapped out of the rental fleet in a suitable time.
* Our Accounts team to ensure that all sundry trading costs are accounted and reconciled
* Our Fleet team to ensure replacement vehicles are made available to customers when they need them. Finding solutions to problems that might seem impossible at first.
* Have a big picture vision and understanding of Alltruck and how decisions impact the wider Alltruck team.
Please note: This is a generic role description and does not specify all the duties as may be required of the position.
You will need
* Prior experience working within the commercial vehicle environment.
* Experience in vehicle Rental Management would be advantageous.
* Experience in managing a team in a fast-paced environment.
* Proficient user of Microsoft Office packages.
* Leadership and organisational abilities.
* Full UK driving licence.
Desirable
* Experience in driving/transport. Knowledge of legislation and requirements on the driving team. This is to help manage and support the driving fraternity.
To succeed, you will need to
* Be a great communicator, both verbal and written.
* Have strong interpersonal skills with the ability to motivate, coach and develop others.
* To embrace Alltruck’s ‘can do’ culture, taking responsibility and ownership.
* Demonstrate keen attention to detail.
* Take initiative and be proactive, always thinking ahead.
* The ability to multi-task whilst under pressure.
* Confident to collaborate and build excellent relationships with wider departments.
* Considerate in your approach.
* Passionate about driving your career.
What's in it for you?
Working for an accredited Investors in People Platinum business has many advantages from continual training and development, 121 culture, coaching support and many more listed below:
* A salary of £35,000 - £40,000 dependant on experience.
* 25 days holiday rising to 28 during tenure with the ability to buy or sell holidays.
* Life assurance.
* Pension scheme.
Additional details:
This is a full-time, permanent role.
The working hours are Monday to Friday 8:00am to 5:30pm inclusive of a 60-minute unpaid lunch break (42.5 hours per week).
Participation would be required in the rota systems for Saturdays.