Job Description
Role: Customer Success Manager
Duration: 12 Months
Location: Reading, UK
Job description
Be part of something exceptional. You’re good at what you do, so it makes sense you want to work for a company that helps you realize your full potential. As part of client Connect, your talents will impact thousands of customers around the world. You’ll be making a real difference in the everyday lives of people everywhere. In client Connect we combine the fun and excitement of a startup environment with the resources, operational excellence, and brand recognition of an established tech giant.
What you’ll be doing
The Customer Success Manager is an individual contributor role within our Global Customer Success organization. The Customer Success team is obsessed with guiding customers towards achieving their business objectives through value added interactions, expectation management and partnership with internal teams. As a Customer Success Manager, you will contribute to growing the book of business by effectively utilizing resources and tools as well as supporting internal teams. Key activities include but are not limited to maintaining a healthy book of business through digital and transactional interactions, identifying and managing churn risks, discovering growth and ex...