About the role
At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working.
In this role you'll be responsible for the programme management and delivery of the Tesco learning technology roadmap. You'll deliver key projects and, working with our learning technology suppliers, you will be required to improve the colleague experience; delivering key enhancements to the systems in line with Tesco technology strategic plans. You'll be passionate about driving a consistent and improved learner experience, ensuring the learner is at the heart of what we do. You'll work to simplify and move us towards a single technology ecosystem for the group whilst making sure colleagues can access the learning they need in a simple, consistent and cost-efficient way. You'll navigate complex stakeholder relationships, internally and externally, and use data and reporting to influence the business by telling powerful stories as to the benefit of improved learner technology.
You will be responsible for
* Lead the creation and implementation of a comprehensive learning technology roadmap that aligns with Tesco's short, medium, and long-term business objectives.
* Navigate and influence a variety of stakeholders to gain buy-in and sponsorship for the learning technology plan to ensure successful delivery.
* Oversee key strategic learning projects, ensuring that learning technology and the learner experience are central to all decision-making processes.
* Manage LMS's and partner suppliers; improving the user experience, improving system performance (including data integrations and quality) and deliver key system enhancements in line with Tesco Technology and People strategic plans.
* Oversee the day-to-day management of the learning technology ecosystem.
* Collaborate with capability partners to set strategic directions for content libraries and information platforms, balancing functional needs with group capability requirements.
* Take a cost-conscious approach to all budgetary decisions, ensuring alignment with group capability budgeting priorities.
* Champion the operating model, holding the business accountable for removing duplication and driving learner consistency.
* Collaborate with Tesco Business Services (TBS) to break down silos and build a unified global team.
* Design and implement governance processes, ensure adherence and prioritise work in line with group capability plans.
* Utilise and analyse data to understand how colleagues interact with learning technology.
* Build data-driven business cases to influence the capabilities learning agenda. Act as an SME for learning technology, keeping abreast of innovation in digital content solutions, researching and developing solutions based on the latest trends and psychological/behavioural change research.
* Championing and role modelling our Win Together behaviours, contributing to a cultural change programme across the Tesco group & actively driving a culture of learning.
You will need
* Understanding of digital system methods such as HR data structures, API’s, SAML, Networking technology/terminology.
* User Experience and User Interface design and/or process mapping.
* Proven ability to manage senior stakeholders.
* Strong Project Management experience applying cultural/behavioural change theories in practice.
* Experience in promoting diversity and inclusion.
* Excellent consulting and critical analysis skills, ability to collaborate and communicate effectively across global teams.
* Able to present information and data to a senior audience in a compelling way.
* Commitment to continuous improvement and finding creative solutions.
* Able to embrace and drive change.
* Courage to challenge the status quo and balance high-level perspective with pragmatic approach.
* Good understanding of technology and digital learning, with a high-level understanding of LMS technology requirements.
* UX-UI design skills to draw out user experiences, working with internal tech teams as well as suppliers that require guidance and leadership to design solutions.
* Experience in Learning Design.
What’s in it for you
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
* Annual bonus scheme of up to 20% of base salary.
* Holiday starting at 25 days plus a personal day (plus Bank holidays).
* Private medical insurance.
* 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay. We also offer 4 weeks fully paid paternity leave.
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.
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