Social network you want to login/join with:
Concierge Security Officer (15965), Weston-super-Mare
Client:
Kingdom Services Group Ltd
Location:
Weston-super-Mare, United Kingdom
Job Category:
Hospitality
EU work permit required:
Yes
Job Reference:
106d73d0dd4e
Job Views:
4
Posted:
11.03.2025
Expiry Date:
25.04.2025
Job Description:
An excellent opportunity has arisen for a Concierge Security Officer to join Kingdom Services Group Ltd, working at two supported living sites in the Weston-super-Mare area, BS23.
The Security Officer is to provide a smart concierge desk service with high visibility security patrolling throughout the shift.
Applicants will need to undertake an EDBS and must be able to understand Safeguarding.
Hours: On average 48 hours per week, shifts as per site rota. 4 on 4 off, Monday to Sunday 21:00 - 08:00.
Pay rate: £11.44 per hour.
What’s in it for you?
* Contributory pension scheme.
* A friendly and supportive team.
* Overtime opportunities.
* Access to advanced/early pay scheme.
* Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
Responsibilities:
* To communicate and engage effectively with clients and visitors.
* To act as the first point of contact for clients and visitors.
* Collection/distribution of flat keys.
* To complete void register.
* To participate in completing duty of care register and respond to any concerns relating to this.
* To ensure the security of clients and the project is maintained by completing hourly patrols, monitoring CCTV, and recording appropriate notes of clients and visitors movements.
* With basic health and safety knowledge, complete visual inspections of the property and ensure health and safety requirements are maintained, including fire procedures.
* To report any out-of-hours emergency repairs.
* To ensure the office environment is maintained to health and safety standards.
* Assist with access and monitoring of contractors.
* To complete concierge checklists, feedback, and record any relevant information in the communication book for handover to day shift staff.
* Complete incident reports if required.
* Report any significant client issues to on-call staff/supervisor.
* To undertake relevant training as required.
* Observe boundaries and confidentiality policies.
Knowledge and Experience:
* An understanding of Health & Safety at work and the likely issues to occur in a residential building.
* A mature and non-judgmental attitude to working with a client group that may present challenging behaviour.
* Effective communication skills - articulate, ability to communicate effectively with people from all backgrounds, and seeks to understand and be understood. Writes clearly and concisely.
* Customer focus - builds effective and boundaried relationships, enabling and promoting positive relationships with people from differing backgrounds.
* Able to be flexible in approach to responsibilities and working hours.
Person Specification:
* A valid SIA licence.
* Own transport is required.
* A full five-year checkable employment history.
* Previous experience in a similar role is desirable.
* Excellent communication skills are required, both written and verbal.
* Have a good level of judgement and professionalism.
* Physically and medically fit.
* Be of smart appearance.
* Enthusiastic and willing to develop new skills.
* 2 – 5 years’ experience would be advantageous.
* Must have the ability to deal with emergency services.
* Must be willing to undertake an enhanced CRB.
#J-18808-Ljbffr