Shift Manager Job Description
Job Summary:
As a Shift Manager, you will play a crucial role in ensuring the smooth operation of our establishment during your assigned shifts. You will be responsible for overseeing restaurant operations, managing the team, and upholding high standards of service and quality.
Responsibilities:
1. Manage and supervise restaurant staff to ensure efficient operations during shifts.
2. Coordinate with the team to deliver exceptional guest service and maintain brand standards.
3. Assist in food production, preparation, and bartending as needed.
4. Handle guest queries and complaints promptly and professionally.
5. Support team members by assisting in various tasks such as cooking, helping with food preparation, and maintaining cleanliness.
6. Participate in team meetings and contribute ideas for improving operations.
7. Ensure cleanliness and hygiene in the kitchen, back of house areas, and dining areas at all times.
8. Implement stock rotation procedures, prep processes, and ensure compliance with food safety regulations.
9. Stay updated on promotions, new products, and company policies.
10. Operate kitchen equipment safely and report any maintenance issues to the manager.
11. Complete required documentation, including shift reports and cleaning tasks.
12. Attend training sessions to enhance skills and knowledge.
Qualifications:
1. Supervising experience
2. Team management skills
3. Restaurant and culinary experience
4. Strong leadership abilities
5. Knowledge of food safety protocols
6. Excellent communication skills
7. Proficiency in food production and kitchen operations
8. Previous hospitality or hotel experience
9. Barista experience is a plus
10. Ability to oversee food preparation and cooking
11. Bartending skills are advantageous
Experience:
1. Hospitality: 1 year (preferred)
2. Supervising experience: 1 year (required)
Licence/Certification:
1. Driving Licence (required)
Job Types: Full-time, Permanent
Pay: £11.84-£11.94 per hour
Expected hours: 35 – 40 per week
Additional pay:
* Tips
Benefits:
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Free parking
* Health & wellbeing programme
* On-site parking
* Sick pay
* Store discount
Schedule:
* 10 hour shift
* 8 hour shift
* Monday to Friday
* Weekend availability
Work Location: In person
Reference ID: full time shift supervisor
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