Internal Sales Manager – Inbound Focus (Automation & Materials Handling)
Competitive salary plus car and bonus scheme
Are you an experienced sales professional with a passion for automation and materials handling? We’re currently recruiting for an Internal Sales Manager to join a leading business in the automation and materials handling sector. This role offers the opportunity to work with top UK companies across retail, food, and manufacturing industries, focusing on inbound sales and customer relationship management.
Opportunity to Grow and Develop a Successful Internal Sales Team
As an Internal Sales Manager, you’ll have the unique opportunity to not only drive your own success but to help shape and grow a high-performing internal sales team around you. As the business continues to expand, you’ll play a pivotal role in building a team that will support the increasing demand for our products and services. You’ll have the chance to mentor, guide, and develop your team members, fostering an environment that encourages growth, collaboration, and success. The potential to further develop and expand the department is real, and your leadership will be key to driving that success.
Role & Responsibilities
As an Internal Sales Manager, you will be at the forefront of managing inbound sales leads from various industries, ensuring that customer requirements are met effectively and profitably. Your key duties will include:
* Responding to inbound inquiries from leading UK clients in sectors such as online retail, food, and manufacturing.
* Creating accurate and competitive quotations, managing discount rates, and ensuring optimal profit margins.
* Handling and overseeing customer-specific discount agreements, making adjustments as needed based on ongoing discussions.
* Following up with customers on their inquiries, offering tailored solutions, and amending quotes or orders as required.
* Processing orders accurately and passing them onto the fulfilment team for realisation.
* Proactively reaching out to existing customers to uncover new opportunities and grow accounts.
* Managing key accounts that regularly install multiple projects, ensuring that contracts and communications are streamlined and efficient.
* Collaborating with internal teams to understand specific customer needs and provide tailored solutions that convert into new business opportunities.
* Liaising with other departments, including group sales, to discuss special inquiries, tenders, and cross-departmental synergies.
* Attending weekly sales team meetings and actively contributing to discussions and strategy development.
* Working alongside the Head of Sales on development plans for the department to ensure continued success and growth.
What We’re Looking For
We’re seeking a self-driven and results-oriented individual who thrives in an inbound sales environment. You should have:
* A proven track record in internal sales, preferably within the automation or materials handling industries. However, candidates from a strong engineering background will be considered.
* Strong communication and negotiation skills, with the ability to manage multiple customer accounts and drive business growth.
* Excellent attention to detail and a proactive approach to problem-solving.
* Leadership potential, with the ability to support and guide a small team.
Why Join?
This is a fantastic opportunity to join a dynamic company with exciting growth prospects. We offer competitive salaries, career development opportunities, and the chance to work with a supportive, innovative team. If you’re passionate about sales and automation and ready to take your career to the next level, we want to hear from you