Job Title: Senior Product Development Manager - Jewellery
Location: Remote & Holkham, North Norfolk
Reporting To: Design Director
Who we are
At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.
And don’t just take our word for it, we are proud to be recognised in the industry through recent awards:
1. Ethical Jewellery Business of the Year 2021, Retail Jeweller
2. Queen's Award for Enterprise: Sustainable Development 2022
3. Responsible Luxury Business of the Year 2023 & 2022, Positive Luxury
4. Best Sustainable Luxury Jewellery Brand 2022, Marie Claire UK
We are digital first, omni-channel, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy every day.
Where we need your help
The Product Development Manager role is an exciting opportunity to help support the delivery of an ambitious product pipeline, where you will bring ideas to life. You will work closely with the New Product Development (NPD) team to deliver beautiful, sustainable, quality products, on time and at a competitive price. You will champion the customer at every point of the product journey; with senior thinking, pace, passion and team spirit.
Your role will span the development across categories, materials and suppliers. This role has a requirement to travel to Norfolk 2-3 days per week, to work with the team at our picturesque Holkham office and remote working for part of the week.
What you’ll do
Development
1. From approving supplier CADs to signing off your final sealed sample, you will work collaboratively with our partner suppliers and NPD team, to develop products quickly and with accuracy.
2. Working tightly to a critical path, you will be working cross-functionally with commercial and supplier teams to launch your product at the right time, at the right cost, and with the best quality, aesthetic, and comfort.
3. You will brief collections to suppliers, through clear verbal, written & visual presentations; driving simplicity over complexity and identify and preventing risk upfront.
4. You will need to be able to draw to scale in Illustrator and amend design sheets. Proposing technical details (including stone setting and hinge/clasps) and sharing knowledge on construction methods and expected quality standards, whilst collaborating with suppliers to get the optimum cost.
5. You will be responsible for your product from end to end; ensuring the creation of SKUs and product names based on agreed on naming conventions and SEO guidance, and that POs are raised and tracked to ensure we can meet our timeline.
6. Communicate effectively with suppliers on a daily basis via email, calls, and WhatsApp, to track development progress & unblock obstacles.
7. You will build strong relationships with our partner suppliers and escalate large issues effectively to the Senior Team members.
8. Confidently and clearly present your sample development within weekly design & ranging meetings, proposing solutions to problems and driving actions and clarity on the next steps.
9. Use the weekly Critical Path meeting to help unblock issues, and identify potential delays or obstructions to delivery milestones, identifying areas where team collaboration required to unblock.
10. Part of your Product Development role will be responsible for resourcing products within our supplier strategy.
11. You will execute in the role using senior thinking in your delivery, and to ensure the workings of the team and your own actions are optimised for success and delivery.
Other
1. Work collaboratively with the NPD team to maintain accurate detail and timely issue of the quarterly newness presentation, alongside the delivery of samples for quarterly Trade meetings.
2. Responsible for coordinating personalisation trials on new product.
3. Manage the design studio space, in parallel with the rest of the team, to keep it an inspirational space but also fully functional.
4. Contribute to and support specific commercial and quality based projects as and when relevant.
5. Your role will require ad-hoc travel to our international supply base, in order to push through development.
What you’ll bring
1. Proven experience from a fast paced jewellery background.
2. Passion to deliver great customer experiences and think with a customer-first mindset.
3. Excellent communication and interpersonal skills.
4. A team player with the ability to develop and maintain strong, collaborative relationships.
5. A problem solver, with common sense, who is calm under pressure.
6. A curious learner with the confidence to ask questions and work from loose briefs with flexibility.
7. A self-starter, ability to work autonomously and self-directed.
8. Adept at managing multiple priorities in parallel with pace.
9. Able to keep things clear and simple.
10. You're resilient and relentless with a focus on achieving your goals.
11. Attention to detail.
12. The ability to project manage using critical path tracking from concept to project delivery.
To be successful at Monica Vinader...
1. You are a doer.
2. You’re a team player.
3. You’re humble.
4. You are honest, straightforward, and transparent.
5. You are a good teacher/mentor (approachable and accessible).
6. You want to get your hands dirty.
7. You solve problems.
8. You are resilient.
9. You are flexible.
10. You are entrepreneurial, smart, and passionate.
11. If you don't know something, you say so. Then go figure it out quickly.
12. You love working in a creative environment.
13. You have a sense of humour.
14. You are an insatiable learner.
Additional Requirements
- Ability to document your authorisation to work in the United Kingdom.
Travel Requirements
Travel between London and Holkham office will be required. Ad-hoc overseas travel (approx. twice per year). Full UK driving licence required.
Our Aims and Values
Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:
1. Customer Obsessed
2. Caring
3. Fast Paced
4. Exceptional
5. Commercial
Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community.
This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.
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