CRM & Database Executive Required in Southampton
Salary: £25,000
Working Hours: Monday to Friday, 08:30 - 17:30
Contract: Full-Time | Permanent
Our Client, a reputable automotive group, is looking for a proactive and detail-oriented CRM & Database Executive to join their CRM and Contact Centre Team. Reporting directly to the CRM & Database Manager, you will play a pivotal role in ensuring the seamless operation of CRM systems and databases across the group.
What's in it for you as a CRM & Database Executive?
Competitive Salary: Starting at £25,000.
Work-Life Balance: Enjoy a Monday to Friday workweek with no weekend commitments.
Career Development: Opportunities to learn and grow within a supportive team environment.
Collaborative Culture: Work closely with various departments across the group, enhancing your skills and knowledge.
Key Responsibilities as a CRM & Database Executive:
1. Database Management: Ensure the integrity, accuracy, and timeliness of marketing data, including handling data extractions, managing CRM issues, and maintaining compliance with GDPR.
2. Operational Support: Assist in the daily running of the CRM team, resolve customer complaints, and support the implementation of new customer journey processes.
3. Reporting & Analysis: Contribute to management reports, deliver data extracts for marketing campaigns, and monitor key performance metrics.
4. Team Coordination: Support team development through reviews, monitoring absence and holidays, and ensuring the smooth operation of the CRM team.
What We're Looking For in a CRM & Database Executive:
1. Organizational Skills: Ability to plan, organize, and meet work deadlines efficiently.
2. Communication: Strong listening skills with the ability to provide clear advice and support.
3. Attention to Detail: A keen eye for accuracy in data management and reporting.
4. Adaptability: Capable of reacting positively to changes in the market and organizational structure.
5. Problem-Solving: Analytical mindset with the ability to research and find solutions to complex issues.
Your Day-to-Day as a CRM & Database Executive:
1. Promote positive people relations across the group.
2. Travel to various dealerships to provide support and training.
3. Manage the marketing database and ensure data accuracy.
4. Liaise with third-party suppliers to enhance data management processes.
5. Fulfill marketing requests, including data extraction and HTML creation.
If this CRM & Database Executive job interests you, please contact Martin at Perfect Placement.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry.
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