Infrastructure Specialist works across various technologies and collaborates with business areas to support and maintain a secure distributed Infrastructure environment. Responsibilities include providing specialist technical support, architecting and designing resilient solutions, and performing problem identification and root cause analysis. Key skills include Microsoft system Centre, Azure AD, Windows Desktop Operating Systems, and Unified Comms Solutions. Minimum 5 years experience in a specialist role in a medium to large organisation, with significant technical delivery/support responsibility. ITIL qualified or experience gained from managing in an IT service management environment.
Key Responsibilities:
• Maintain and proactively manage the portfolio of IT Solutions
• Provide Specialist level Incident and Problem management support
• Architect and Design Solutions that are resilient, secure, and scalable
• Perform problem identification and root cause analysis for complex issues
• Monitor and review service performance at a component level
Skills & Knowledge:
• Microsoft system Centre (SCCM, Intune, MEM) and Application packaging
• Azure AD/OneDrive/Desktop Group Policy/MFA
• Windows Desktop Operating Systems/Microsoft365/End Point Protection
• Unified Comms Solutions
The Company:
Pilgrims Europe produces iconic brands in the UK and Ireland, with a diverse range of industry leading own-label products in categories including fresh pork, lamb, and chicken, working with major retailers and food service outlets.