Customer Service Office Administrator
£25,000 to £27,000pa d.o.e, LE11 2PZ, 33 days holiday, 8.30am till 5pm Mon to Thur, 8.30am till 4.30pm Fri, Training, Parking, Permanent, Immediate
Due to continued success and expansion, our head office has an exciting opportunity for a Customer Service Office Administrator to join us. You will provide support to all customers and the internal management team for a company that supplies its specialist products throughout the UK:
1. Answering all incoming inquiries to the department via telephone, email, and online portal.
2. Processing all customer orders on Sage200, monitoring stock levels, and processing replenishment stock from outsourced manufacturing partners.
3. Arranging transportation with couriers, monitoring their performance, and highlighting any SLA issues.
4. Daily updating of the internal database.
5. Preparing all documentation needed for deliveries.
6. Compiling data for management reports as required (Excel).
7. Ad-hoc administration duties as required to support the business.
We expect the successful Customer Service Office Administrator to demonstrate a good working knowledge of Microsoft Office (Excel); knowledge of Sage 200 would be advantageous. You should be an excellent communicator with a friendly, positive, and confident telephone manner. You will receive one-on-one support to become familiar with the company processes and procedures. This role is ideal for candidates who have worked in sales administration, account management, or customer service administration, preferably from a construction or manufacturing background.
You will be joining a small, friendly administration team in an established company that has been operating for over 40 years and has an enviable reputation in its specialized field of products. Working directly for the logistics director, this role offers variety on a daily basis. The organization is synonymous with quality products, and they are keen to recruit a Customer Service Office Administrator who strives to offer the same.
1. 33 days holiday per year
2. Up to £27,000pa
3. Pension
4. Christmas holiday shutdown
5. Early finish on Friday
6. Friendly team environment
Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
#J-18808-Ljbffr