Join Our Team at Balmoral: Leading the Way in Engineering Excellence Are you ready to be part of a dynamic and growing company that is dedicated to being the best in the world? At Balmoral, we believe that exceptional service sets us apart. If you are customer-focused and consistently deliver on your promises, we have an exciting opportunity for you. About Us Balmoral is a global leader in engineering design and manufacturing. With substantial investments in our people and facilities, we offer the most comprehensive range of tank products from a single source in the EU. Hours Monday to Thursday 8am – 4:30pm Friday 8am – 2pm Position: Export Sales Estimator We are currently seeking a highly motivated Export Estimator to join our team at our Llantrisant site. Role Overview As an Export Estimator, you will prepare technical quotations using web-based costing systems, manage spreadsheet data, communicate with clients for project updates, update our CRM system, and provide administrative support, the potential to attend trade shows. Key Responsibilities Technical Quotations Preparation : Enter project details into the web-based costing system. Utilize templates and predefined pricing models. Customize quotations based on project specifics and client requirements. Verify data accuracy before sending quotations to clients. Spreadsheet Data Management : Maintain detailed project records and perform data comparisons. Record project details, quotations, and client information in spreadsheets. Use spreadsheet functions for cost comparisons, tracking changes, and analysing trends. Ensure data is consistently updated and accurately reflects current project status. Client Communication : Maintain effective communication with clients to ensure project progress. Schedule regular calls for project updates. Document key points and action items from calls. Address client concerns and questions. Communicate updates and changes to the project team based on client feedback. CRM System Management : Keep the CRM system current and accurate. Input new client information and update existing records. Track interactions, follow-ups, and project milestones. Ensure data integrity and privacy compliance. Experience & Skills We are looking for candidates with experience working across multiple departments to meet deadlines. Technical sales experience is desirable, and the ability to handle multiple issues simultaneously is essential. Benefits In recognition of your hard work, we offer a comprehensive benefits package, including: Access to the Balmoral Benefits Hub Discounts at restaurants, holidays, and large supermarkets Cycle to work schemes Employee Assistance Program with confidential support and counselling Profit-related bonuses Increasing annual leave Ongoing training Christmas shutdown Why Join Balmoral? This is a fantastic opportunity to join a dynamic and growing business, develop your career and enhance your skills. You will play a key role in enhancing our company's image in the marketplace by upholding our core values of RATER: Responsiveness : Willingness to help the customer Authority : Knowledge and expertise providing comfort and security to customers Tangibles : Professional appearance of employees, contractors, vehicles, equipment, packaging, and behaviour Empathy : Understanding of customer’s needs and problems Reliability : Keeping company promises on dates, prices, and workmanship If you are ready to contribute to our mission of excellence and join a company that values its employees, apply now to become part of the Balmoral family.