We are actively recruiting for an 'Internal Sales Support Administrator' to join a Dunstable based company. Our client are one of the market leaders within their sector, nationwide, and within Europe. Working Hours: 08:30am- 17:30pm, Monday to Thursday and 08:30am- 16:30pm on Fridays. Location: Dunstable, and fully office based, with NO remote working. Overview: To provide a friendly, professional and customer focused internal sales support service as part of the Internal Sales Team. This is a busy team, with a large volume of inbound and outbound calls. Main Duties & Responsibilities: Working as a part of an internal sales team to support the area managers in hitting monthly targets. Handling a high level of incoming sales enquiries, via telephone, email and online chat. Thriving on a high volume of inbound calls, ensuring every call is answered within three rings, adhering to client SLA's and internal processes. Support various on-going outbound calling campaigns about new products, including promotions to existing customer base. Ad hoc projects and tasks as and when directed by Customer Services Director. General admin support. Preparing quotes, works requests and invoices, when required. Following probationary period there is the potential to earn modest monthly and quarterly bonuses. This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the business. Skills Required: Prior customer service or sales support experience. Confident and willing to make a large number of outbound calls. Experience within the manufacturing industry is preferred, however, not essential. Strong admin skills, with excellent attention to detail. Enjoys sales based environments. A polite and positive personality, with the skills required to ensure you remain calm and professional at all times.