Receptionist (Part-Time)
Location: Southport Office (On-site)
Hours: 2 days per week, 8 hours total
Schedule Options:
* Tuesday & Wednesday, 10:00am – 2:00pm
* OR Monday & Thursday, 10:00am – 2:00pm
Occasional cover at our Preston office may be required.
Contract Type: Part-time, Permanent
Salary: Competitive, with bonus scheme
Benefits:
* 28 days holiday (pro-rata)
* Health & well-being support package
* Friendly, inclusive team culture
* Opportunities for additional hours in the future
About the Role
We are looking for a personable, professional Receptionist to join our Southport office team. As the first point of contact for all visitors and callers, whether in person, over the phone, or online—you'll play a vital role in shaping the experience of our clients, colleagues, and guests.
In this role, you'll take ownership of greeting clients, managing incoming calls, and ensuring our reception area reflects the warm and professional tone of Napthens.
This is a fantastic opportunity for someone who thrives on interaction, takes pride in providing excellent service, and enjoys being at the heart of a busy, people-focused environment.
Key Responsibilities
* Greeting and welcome visitors to the office in a professional and friendly manner
* Manage the switchboard and handle incoming calls with tact and efficiency
* Support hospitality and meeting room bookings
* Provide administrative support to teams as needed
* Liaise with colleagues to ensure a smooth visitor experience
* Support with reception cover at the Preston office on occasion
About You
You may come from a background in administration, hospitality, retail, or a customer service role, but one thing's certain, you love meeting people and making a great first impression.
You will:
* Be confident handling calls and front-of-house duties
* Have excellent organisation and communication skills
* Be comfortable using IT systems and office tools
* Have a proactive, helpful attitude with a sense of humour
* Be able to exercise tact, discretion, and diplomacy
* Thrive in a professional but friendly environment
About Napthens
At Napthens, we combine traditional values with modern approaches. With offices across Lancashire, Merseyside, and Cumbria, we pride ourselves on providing a welcoming experience for everyone who walks through our doors.
Our Southport office is an important hub in our network, and we're proud of the warm and efficient service we provide there.
If you're looking for a part-time role where you can truly make an impact—greeting visitors, collaborating with colleagues, and being part of a friendly, professional team—this could be the perfect opportunity for you.