40 hours per week (due to extended opening hours, flexible working patterns are available)
Are you a highly organised and compassionate individual with excellent communication skills? Are you looking for a new challenge? Our growing private dental practice is looking for a dedicated Treatment Coordinator to join our team!
About Us: We are a modern, newly refurbished dental practice dedicated to providing exceptional patient service. Our team of experienced professionals are passionate about delivering high quality treatments from general dentistry to specialist services.
We are committed to investing in the development of our employees, promoting career growth and opportunity.
Key Responsibilities:
1. Act as the primary point of contact for patients, guiding them through their treatment journey. Fostering strong relationships, ensuring they feel supported and confident in their treatment decisions.
2. Deliver consultations to educate patients about our services.
3. Support patients with their treatment plans and associated costs, promoting finance options if required.
4. Work closely with the wider dental team to ensure smooth patient flow and excellent service.
5. Assist the practice manager with driving practice growth and lead generation, through referral networking, patient events and social media management.
6. Utilise internal data and reports to identify areas of opportunity and drive success.
Skills And Experience:
1. Registered Dental Nurse with current GDC registration.
2. Ability to work on own initiative.
3. Excellent customer service and interpersonal skills.
4. Attention to detail and great organisation skills.
5. Competent using Microsoft Outlook, Word, Excel and social media platforms.
6. Diary management and appointment scheduling experience.
7. Flexible to work around the needs of the business if needed.
8. Prior experience as a Treatment Coordinator (desirable).
What we can offer you…
1. Tiered salary based on experience and skills.
2. Annual bonus scheme of up to 10% of salary.
3. Retail discounts and deals through our easy-to-use app.
4. Extra day of annual leave for your Birthday!
5. Comprehensive training and CPD (free online and in person courses saving).
6. Your GDC registration and medical indemnity fees covered.
7. Uniform provided.
8. Refer a friend scheme.
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