Countess of Chester Hospital NHS Foundation Trust
An exciting opportunity has arisen to join our forward-thinking Supplies Services. You will form part of a team that provides an efficient stock replenishment service to the Wards and Departments and ensures the smooth running of the Supplies Department, which includes carrying out a significant amount of manual handling.
Key Responsibilities
* Provide a full top-up service to Wards and Departments using handheld computers and manual requisitions, making flexible adjustments depending on the needs of the Trust.
* Plan and deliver your own work schedule to an appropriate timescale.
* Work in all parts of Supplies.
* Use the Trust Purchase and Supply System for all Supplies requirements, such as booking in deliveries and using the stock management system.
* Provide a service for ordering, receiving, and putting away items within the Auto Dispensing Cabinets within the Trust.
Minimum Requirements
* Customer care experience.
* Experience of Materials Management and/or a Stock Control System (desirable).
* Ability to carry out significant manual handling, i.e., handling pallets and bulk deliveries.
* Customer Service skills and ability to demonstrate impact and proactive customer relationship building.
* Initiative and Problem Solving skills.
Qualifications
* NVQ level 3 Customer Service or CIPs foundation level or level 2 or equivalent knowledge and experience of Materials Management (Warehouse Apprenticeship) and/or a Stock Control System.
* Previous knowledge of medical products and suppliers.
* Understanding of a stock control system.
Knowledge and Experience
* Ability to meet pre-set schedules and deadlines and deal with queries efficiently while working in a methodical manner, paying particular attention to accuracy.
* Flexible attitude to respond to unexpected changes.
* Experience in the use of Microsoft Office applications - Word, Excel, PowerPoint, and Outlook.
* Evidence of ongoing development.
* Ability to work unsupervised on your own initiative and be an effective team member.
Skills
* Strong communication skills to convey information succinctly in an appropriate manner both verbally and in writing at all levels.
* Forward-thinking with an innovative and creative approach to problem-solving.
* Extensive experience supporting and being a team member.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Note: This is an apprenticeship role - you will be completing a warehousing apprenticeship (Level 2) - if you already hold this apprenticeship, apprenticeship wage will not be applicable to your application. Otherwise, the wage is £11.44 per hour until completion of the apprenticeship.
Good luck with your application.
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