Guest Truck and Van, part of Guest Group, is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer. We have been a family-owned and run business for over a century.
The Group now operates out of 13 full-service dealerships spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire, and South Yorkshire.
Employee Benefits
* Overtime payment.
* Bonus Scheme.
* Increased holiday entitlement with length of service.
* Recruitment incentive awards.
* Cycle to work scheme.
Working Hours
8:00am – 5:00pm, Monday to Friday.
Main Duties and Responsibilities
* Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone.
* Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner.
* Sets high standards for self and others; works effectively in partnership with all colleagues; supports actions that secure achievement of team objectives.
* Excellent organisational skills in a customer service environment.
Person Specification
* Prior knowledge of the automotive industry.
* Experience with accounting and payment processes including invoicing and payment collection.
* Computer literate (Word, Excel, and Outlook).
* Approachable.
* Good clear telephone manner.
* Strives to ensure customer satisfaction at all times.
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