Assisting with a range of patient care duties under the indirect supervision of registered staff Assisting in the provision of high quality palliative care for patients and their relatives and carers Assisting with care which encompasses the physical, social, emotional and spiritual wellbeing of patients and their family members Assisting patients to maintain all aspects of daily living activities in accordance with individual programmes of care with close supervision of registered staff Maintaining patients personal hygiene and appearance Being competent in maintaining patient skin integrity, updating pressure ulcer risk assessment tools that have been completed initially by registered staff. As well as escalating any change in risk level or changes to skin appearance that require assessment by registered staff Assisting patients with eating and drinking Assisting patients with elimination needs including continence, catheter and stoma care Helping with non-pharmalogical approaches to maintain patient comfort and managing symptoms, e.g. comfort rounds and re-positioning, mouth care, listening and reassuring Demonstrating a knowledge of care procedures and clinical observations etc. that are consistent with someone working towards an Adult Care Worker (Level 2) or equivalent qualification Assisting with clinical procedures following appropriate training Ensuring that you follow good infection control practice at all times and are familiar with infection control policies, procedures, and guidance relevant to your area of work Providing patients with complementary therapies where workload allows and in accordance with training and competency, ensuring documentation is completed following any therapies provided Assisting with last offices Acting as second checker for controlled drugs administration following training and competency being achieved Assisting registered nursing staff in aspects of technical care and record keeping, e.g.: a) Taking and recording vital signs. i.e. temperature, pulse, and respiration rate b) Urine testing and obtaining specimens c) Blood glucose monitoring d) Venepuncture e) Wound care f) Basic foot care including nail trimming and filing Maintaining appropriate sensitive, caring and tactful relationships with patients, families and carers Ensuring valid consent is gained before all aspects of care are delivered and understanding how the Mental Capacity Act is implemented when patients are unable to give valid consent Offering support as appropriate to patients, their families and carers and professional colleagues Supporting patients, and their family members, as they approach end-of life and at time of bereavement Informing registered staff of any significant changes in patients condition and familys needs Co-operating with, and communicating clearly and professionally any changes that may affect patient care, to the registered staff caring for the patient, or the nurse in charge Welcoming new team members and supporting learning about the role of the HCA and North Devon Hospice Working as part of a multidisciplinary team Ensuring that confidentiality of information is maintained at all times and in compliance with GDPR Developing and sustaining a good working partnership with your colleagues, other health care professionals and external agencies Working in other clinical areas as appropriate to meet the needs of the service as directed by the Clinical Team Lead or nurse in charge Providing all care within the boundaries of your own clinical competencies as delegated by the registered staff and working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England (Skills for Health 2013) Maintaining accurate and timely paper and electronic records of patient care delivered in accordance with guidance and training provided Working with and supporting voluntary staff in the provision of care as directed Following training and in accordance with level of competency, updating patient moving and handling assessments, escalating any concerns to the registered staff/ Occupational Therapist/ Physio Working alongside the Occupational Therapist and Physiotherapist to plan goals and activities where appropriate rehabilitative treatment is identified. In the absence of the therapists, continuing plans of care to promote success of set goals Supporting the Occupational Therapist and Physiotherapist with fact finding for home environment to support early identification of equipment needs on discharge Assisting patients with engaging in activities that they find enjoyable and meaningful Assisting with manual handling activity, in the effective and safe use of aids, escalating any need for reassessment by the registered staff, Occupational Therapist or Physiotherapist Being aware of, and complying with all manner of North Devon Hospice policies, procedures, protocols and guidelines alongside observing a personal duty of care when using equipment or handling patients valuables for example Undertaking other duties as may be required, and which are consistent with the responsibilities of the post, and learning new skills associated with the role Engaging with and contributing to clinical supervision sessions, and providing evidence of attendance Utilising hospice resources efficiently keeping waste to a minimum Engaging in clerical and housekeeping duties as directed Understanding your role in the safeguarding of adults and children by being able to identify risks, and recognise signs of harm, abuse or neglect including how to report concerns and take immediate action to protect a person at risk of harm or abuse