Job summary
Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach, providing more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres. Following this we are delighted to be delivering services from a new Community Diagnostic Centre in Bristol. We are currently looking for a Clinical Assistant to join our Ultrasound team, in Bristol. Working in our new Community Diagnostic Centre, you will be providing the best patient care, assisting our Sonographers as they carry out Ultrasound scanning procedures. This is a full-time permanent position, working 5 days out of 7, Monday-Sunday, so weekend work will be required.
Main duties of the job
Welcome patients in a professional, courteous manner, coordinating their arrival through to departureEscort patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionallyComplete the patient's pre-scan data protection/consent formAssess and monitor the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediatelyAccurately entering all relevant patient data into the patient management systemDealing with telephone, direct and face to face enquiries
About us
InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 4 million people in their healthcare journeys, the majority of these are NHS patients and service users.
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.
Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.
Job description
Job responsibilities
Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach, providing more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres.
Following this we are delighted to be delivering services from a new Community Diagnostic Centre in Bristol. We are currently looking for a Clinical Assistant to join our Ultrasound team, in Bristol. Working in our new Community Diagnostic Centre, you will be providing the best patient care, assisting our Sonographers as they carry out Ultrasound scanning procedures.
This is a full-time permanent position, working 5 days out of 7, Monday-Sunday, so weekend work will be required.
What you will do:
1. Welcome patients in a professional, courteous manner, coordinating their arrival through to departure
2. Escort patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
3. Complete the patient's pre-scan data protection/consent form
4. Assess and monitor the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
5. Accurately entering all relevant patient data into the patient management system
6. Dealing with telephone, direct and face to face enquiries
About you:
7. Excellent patient care and communication skills
8. Friendly, outgoing professional personality
9. A passion for delivering the highest level of customer service
10. A good understanding of health and safety and infection control
11. The ability to work independently and as part of a multi skilled team
12. Strong administration and IT skills.
Experience of working in a similar healthcare role is advantageous for this role, but the passion to learn and work in a busy healthcare, patient focused environment is just as important.
Person Specification
Qualifications
Essential
13. Please see above job description.
Desirable
14. Please see above job description.
Experience
Essential
15. Please see above job description.
Desirable
16. Please see above job description.
Additional Criteria
Essential
17. Please see above job description.
Desirable
18. Please see above job description.