Job Title: Performance and Business Improvement Manager Location: Barnsley, South Yorkshire Sector: Civil Engineering Maintenance ¦ Highways England & Environment Agency About the Company Join our dynamic Engineering team where you will work on a diverse portfolio of civil, mechanical, and electrical engineering works under framework contracts with reputable clients including Highways England and the Environment Agency. Our business unit prides itself on delivering vital engineering maintenance and infrastructure projects in a fast-paced environment. Role Overview As the Performance and Business Improvement Manager, you will be the primary contact for managing Business Performance and Improvement. Your role is critical to ensuring the efficient execution of contract work while maintaining compliance with industry standards. Key Responsibilities Performance Strategy Development: Lead the development and implementation of the Business Performance Strategy. Operations Support: Collaborate with the Operations Team to achieve key business plan objectives. Lean and Quality Initiatives: Facilitate the implementation and delivery of Lean and Quality initiatives across projects. Performance Evaluation: Support, implement, and evaluate business and project-level improvement projects. Results Measurement: Ensure all initiatives are cost-effective and yield the desired outcomes. Documentation and Reporting: Produce A3s, Storyboards, and Case Studies to illustrate benefits realisation; Maintain reports on performance levels across client-led assurance activities (e.g., CPF, Framework Assurance Indicators). Lean Training: Upskill and train the workforce and supply chain on Lean principles. KPI Process Management: Oversee and control the CPF/KPI Process, including actions for performance improvement and data capture. Facilitation Services: Provide facilitation for improvement projects and workshops. Audit Role: Undertake audit functions as required (e.g., HELMA, CPF, ISO44001). Expert Guidance: Serve as a Subject Matter Expert in Lean Six Sigma; offer informed advice and guidance on business improvement matters. Cultural Promotion: Foster a "Right First Time, Every Time" culture by coaching and supporting behaviour interventions. Collaboration: Liaise with Client Business Improvement/Lean Representatives and develop communication channels regarding business improvement issues within project teams. Team Development: Manage and support the development of Performance Advisors. Requirements To be successful in this role, you should have: Relevant experience in a similar position within the construction industry. Knowledge of contracting environments and Civil Engineering sector practices. Proficiency in MS Office applications. Strong communication, interpersonal, and team management skills. Lean Six Sigma Green Belt certification. Internal Auditor experience (Lead auditor experience is desirable). Benefits Competitive annual salary (negotiable based on experience). 25 days of holiday plus bank holidays (increasing with service). Up to 3 volunteer days. Company contributory Pension scheme. Life Insurance coverage. Westfield Health Cash Plan & Rewards. Generous Employee referral scheme. A supportive employee infrastructure fostering personal and professional development. Continuous learning opportunities. A commitment to a safe working environment. Employee forums for voicing opinions and feedback. If you're ready to take on a challenging and rewarding role where you can make a significant impact on performance and business improvement, we invite you to apply The Company Why AmcoGiffen? You will be joining a reputable and firmly established, engineering contractor operating nationally in rail, civils and engineering markets. AmcoGiffen are renowned in the market as a specialist civil, building, mechanical and electrical renewals and maintenance business with ongoing and successful projects and frameworks across the country, you will become part of our expert outfit. AmcoGiffen has a wealth of experience working on sensitive, live assets in highly regulated environments, we deliver exceptional peace of mind for our customers, creating and maintaining assets across a growing range of high-quality public and private sectors. These include rail, power generation, electricity distribution, flood defence, aviation, waterways and much more. Diversity & Inclusion at AmcoGiffen We value collective expertise, but also the spark that one person can bring. As one of us, you can be you, because your individuality is an asset to our business and the communities in which we work and represent. We are working hard as part of the civil engineering and construction industry, to improve diversity & inclusion. Our Diversity and inclusion journey at AmcoGiffen, is constantly evolving and is designed to break down barriers and promote the principles of a diverse workforce through multiple channels. This includes delivering training, raising awareness, regular forums and sharing our engagement calendar of activities and events to encourage participation at all levels throughout our organisation. Diversity & Inclusion is embodied throughout our SPIRIT core Business values and lies at the heart of our culture of Safety, Professionalism, Innovation, Respect, Integrity and Teamwork. AmcoGiffen is an Equal Opportunities Employer, offering challenging, worthwhile careers to everyone and is pro-actively committed to improving our understanding year on year to foster a diverse and inclusive environment for all employees as well as for the customers and communities in which we serve and operate within. It doesn’t matter to us what your age, disability, employment status, gender, health, marital status, sexual preference, membership or non-membership of a trade union, nationality, race, religion or social class are, or indeed any other personal characteristics not directly related to the relevant job. Anyone who meets the requirements of the job is eligible for employment with AmcoGiffen. Health & Wellbeing Operating from a people first perspective we support safety and wellbeing in the workplace as a priority. We have large number of colleagues that are trained and qualified mental health first aiders to support and listen where appropriate. We enrol all of the AmcoGiffen family onto an employee assistance programme which provides 24 hour, 7 days a week counselling and advice services. Is AmcoGiffen your next career challenge? If so, apply now For more information or to arrange a private and confidential discussion about AmcoGiffen career opportunities, please contact our Recruitment Team: tom.peachamcogiffen.co.uk Recruitment Manager The Benefits We offer excellent career prospects, a competitive salary, and outstanding training development and support opportunities. You can expect to receive a range of benefits (role dependent) including: Contributory pension scheme Life assurance Westfield health scheme Minumum 25 days' holiday Private medical insurance Documents