Head of Product Support, Propositions and Strategic Partnerships
Salary: £69,800 - £93,350
Location: Cambridge or Coventry, Hybrid
Contract: Permanent
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a Head of Product Support, Propositions and Strategic Partnerships who will develop winning customer support propositions across resource materials, digital services, Professional Development and publishing, to drive OCR forward with winning products and services for the future.
About the role
This role is crucial to the future commercial success of OCR qualifications in key markets. Competitive support that stands out is an essential differentiating factor, and this role is responsible for the development and implementation of a strategy to deliver this support. A key activity is to develop and maintain a deep understanding of the problems and needs facing customers of OCR qualifications across General and Vocational qualifications, and to prioritise which of these needs to solve to have the greatest commercial impact.
This role understands and exploits the full breadth of capabilities that UK Education and International Publishing has available – across print materials, digital servic...