Job Title: Controls Manager
Location: Hertfordshire (Hybrid - 3 days per week in the office)
Salary: Up to £75,000 (+20% bonus)
About Us: Our client is a leading global retailer committed to delivering exceptional experiences to their customers while ensuring the highest standards of integrity and compliance. Their dedication to excellence extends beyond their products and services; it permeates every aspect of their operations. As they continue to expand and innovate, they are seeking a skilled Controls Manager to join our dynamic team.
About the Role: As the Controls Manager, you will play a pivotal role in shaping and fortifying their control and risk frameworks across their core people processes and systems. You will lead the development, implementation, and enhancement of key and non-key controls, ensuring alignment with regulatory requirements and industry best practices.
Key Responsibilities:
1. Develop end-to-end Controls Framework for new processes and People systems.
2. Own and continuously improve Risk and Control Matrices.
3. Establish Control KPIs to monitor the control environment for end-to-end processes.
4. Collaborate with Global Process Owners, Process Teams, and Service Leads on changes impacting the Controls Framework.
5. Partner with Internal and External Audit and other Second Line of Defense teams.
6. Review, monitor, and manage second line of defense assurance activities, includ...