Call Centre Agent, Telford, TF3 4NT
Orbit is on the lookout for Call Centre Agents to join our team in Telford, starting on 28th October 2024.
We offer:
* Salary: from £24,091 based on experience (based on a 40 hr contract).
* Shifts: Monday to Friday 8am - 8pm and Saturdays 8am - 4pm
* 31 days holiday (pro rata) - including all bank holidays.
Benefits include:
* Summer and Christmas Parties, plus Seasonal fun events!
* Mandatory annual salary review.
* Company funded Health & Wellbeing Initiatives.
* Additional holiday entitlement following your 3 year anniversary.
* Location: Telford - TF3 4NT
About Orbit Credit Services:
Orbit Credit Services provides a range of debt services to our water clients to help resolve their customers' problems. We have over 300 people working with us, with offices in Malton & Telford.
We are looking for team players who match our enthusiasm, work ethic, and outlook towards 5-star customer service.
As a Call Centre Agent at Orbit Credit Services, you will be supporting customers to achieve financial wellbeing.
* Engaging customers on inbound and outbound calls providing exceptional customer service to promote financial stability.
* Confidently handling calls where you will support potentially vulnerable customers to deliver solutions with care and empathy.
Once you have completed our excellent 4-week training, you will move onto our weekly shift patterns to support our customers when they need us.
You have the option of a 37.5 or 40 hour per week contract with shift patterns that will depend on the client.
If this sounds like you, please apply to join our rapidly expanding team!
Diversity and inclusion are very important to us at Orbit, and we value diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone.
**At Orbit we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to interview stage if a CCJ, IVA, or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.
#J-18808-Ljbffr