Reporting to the Manager, Credit & Collections, this person will have primary responsibility for accounts receivable in their workgroup. This is a busy, dynamic environment, working to tight deadlines.
Key Responsibilities:
1. Provide world class customer service to our internal and external customers to ensure that debt is collected both timely and to terms.
2. Work with internal customers (Sites) to ensure that queries are logged, reviewed, and resolved.
3. Minimise any overdue invoices by managing disputes and late payers, proactively working with the Sites and the customers to alter payment behaviours to the benefit of our company.
4. Manage multiple accounts and build strong working relationships with our customers.
5. Manage all assigned customers promptly and maintain the sales ledger to a high standard to ensure that all accounts are reconciled in full.
6. Accurately forecast cash to be collected within the month and analyse any forecast misses.
7. Identify process improvement opportunities.
8. Comply with Collins Aerospace & RTX policies and audit requirements.
9. Assist with the achievement of the CORE business goals.
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