About the opportunity
We are thrilled to announce a fantastic opening at our Cambridge branch for a dynamic and dependable individual with experience in coordinating inwards goods and delivering exceptional customer service. As a key member of our team, you will report directly to the Branch Manager and serve as the first point of contact for many of our customers, both over the phone and in person. This role combines responsibilities from both Inwards Goods and Counter Sales, ensuring that each day brings new and varied challenges. You will be supported in fostering a positive work environment where collaboration leads to success, and there are ample opportunities for career advancement.
Initially, you will focus on mastering our Inwards Goods processes, but as you grow in your role, you will also gain insights into Counter Sales, honing your time management and task prioritization skills. Your success will hinge on your strong relationship-building abilities, proactive mindset, excellent verbal and written communication skills, capacity to thrive under pressure, keen attention to detail, and experience with numerical data. A clean restricted or full driver’s license is also essential for this position.
We are looking for someone who is eager to engage in all aspects of branch operations, including making deliveries to customer sites and assisting visitors to our branch. If you’re ready to take on this rewarding challenge, we want to hear from you!
In this role some of your key responsibilities will include:
* Receiving, unpacking and inspecting incoming goods in a timely manner
* General administration of all stock data and records, and merchandising duties
* Serving customers over the counter, phone and email re: sales orders and enquiries
* Picking goods and collection of cash/payment from counter customers
* Supporting the maintenance of branch standards (stock, cleanliness, shelves, etc)
* Delivering items to customers on time, providing accurate paperwork with goods
* Ensuring Health & Safety protocols are adhered to at all times.
The hours of work for your role are 7.30am – 5.00pm Monday to Friday.
What we can offer:
A career with Ideal Electrical provides potential for you to develop your career further while applying your initiative and problem-solving skills to provide relevant solutions for our customers.
When you join our team we offer birthday leave, and after 3 months service, the opportunity to access holiday homes at affordable rates and subsidised healthcare. Additionally, we offer ongoing professional development with a mix of online and on-the-job learning.
Our team is hard-working, and we treat each other with respect. This helps us to better serve our customers and exceed their expectations every time they deal with our branch. As the world embraces solar solutions, prioritizes sustainability, and moves into electric-based transport options, it’s an exciting time to join the Team at Ideal!
About Ideal Electrical Suppliers
For over 85 years the team at Ideal Electrical have provided outstanding customer service and solutions to professionals in the electrical wholesaling industry. Our extensive nationwide network from Whangarei to Invercargill services the electrical supply needs of the residential, commercial, and industrial sectors, providing technologically advanced products in lighting, data and solar.
While we are part of the Rexel Group – a world leader in the distribution of electrical and data supplies – a sense of community is important to all of us, which is why in 2019 we established the Ideal Foundation. The foundation has two key aims – to work with disadvantaged and vulnerable groups within New Zealand, and to protect the natural environment.
Please note – applicants MUST HAVE citizenship, residency, or valid working rights in New Zealand.
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