We are seeking an exceptional head with a passion for technology consulting and a deep knowledge of the insurance industry to head our Technology Consulting function across the UK & Ireland. This pivotal role requires creativity, problem-solving skills, and a focus on adding business value through strategic client engagement and the delivery of complex technology projects.
Key Responsibilities:
* Leadership & Team Management:
o Run the Technology Consulting Team across the UK&I region.
o Monitor and manage performance metrics such as delivery profitability and client satisfaction.
o Align resources and efforts to overall ICT requirements.
o Nurture and develop talent to support ICT's strategic business plans.
* Sales Enablement:
o Lead the technology aspects of complex sales opportunities of both software and professional services.
o Define and propose the right solutions for clients, demonstrating your creativity and problem-solving abilities.
o Engage strategically with clients, building personal credibility and trust.
* Client Engagement:
o Direct senior client relationships with a strong customer focus, managing retention and broadening our software and services footprint.
o Oversee the delivery of complex engagements, ensuring quality and professional excellence, and consistently adding business value.
o Understand and manage solution and delivery risk.
* Thought Leadership & External Representation:
o Represent Technology Consulting in the UK&I Life and P&C insurance market.
o Participate in marketing and thought leadership activities, showcasing both your experience and knowledge and the overall credibility of the organization.
* Strategic Development & Integration:
o Provide thought leadership on shaping and building the consulting function.
o Develop innovative technology consulting propositions.
o Integrate technology consulting with the broader ICT business.
o Act as a point of escalation for issues internally and with clients.
Requirements:
* Extensive experience in global technology consulting or a professional services organisation.
* Proven ability to lead diverse technology consulting teams.
* Experience managing complex delivery projects and senior client relationships.
* Excellent stakeholder management capabilities.
* Ability to transition between strategic and detailed operational levels.
* Strong verbal and written communication skills.
* Relevant technical degree or equivalent experience.
* Ability to travel as required.
Preferred Qualifications:
* Significant experience in Commercial Lines P&C Insurance.
* Experience at an Insurance carrier.
* Prior responsibility for P&L in the consulting space.
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