About the job Job summary The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 7,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to store-keepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. As such using data to aid un-derstanding of our workforce is vital. An exciting opportunity has arisen for a HOLMES Reader/Receiver to work within the Defence Seri-ous Crime Unit (DSCU) Major Incident Room (MIR). You will support major investigations undertaken by the DSCU Major Inquiry Team (MIT), using the HOLMES computer system, ensuring that all lines of enquiry have been pursued to a satisfactory conclusion. This position is advertised at 37 hours per week. Job description As part of the role, you will read and identify initial lines of enquiry in line with the Senior Investigating Officers (SIO) policy. You will assess all material entering the MIR identifying urgent action and making decisions on fast-track material. With proven investigative background/experience of major crime investigations, you will have completed or be willing to complete a HOLMES course and have relevant knowledge of evidence handling and disclosure processes. A confident and proficient user of IT, you will be able to analyse large amounts of information and prioritise amongst contending demands. You will be required to travel in support of the operational output of the unit, undertaking training and attending meetings, outside your usual place of work. Other responsibilities include: Receive actions and documents from enquiry officers to ensure all documentation entering the MIR is processed in line with relevant policy and legislation. Work closely with the Office Manager and Action Manager, where vital prioritising the way documentation is handled, and provide them with the most up to date information about the state of the enquiry. Assess documents for security levels, priorities and Government Security Classifications (GSC) in order to decide whether fast-track actions should be raised and to ensure the appropriate GSC marking. Receive and assess actions, including those requiring urgent attention and those as defined by the policy of the Senior Investigative Officer (SIO), and ensure all relevant processes and procedures are adhered to. Read and assess documents in order to mark-up content for indexing and to indicate appropriate index records or documentary associations. Forward all marked up documents to the index section, ensuring that their status has been up-dated, to maintain accurate records. Provide explicit instructions to raise and assess the priority of an appropriate action in order to support lines of enquiry. Record a summary of the document to support list management, file preparation and disclosure. Person specification Essential Criteria: Experience of the criminal investigative process and conducting investigations. Experience of Major Incident Room procedures and roles. Good interpersonal skills with the ability to listen, empathise, provide support and adapt language, form, and message to meet the needs of different people and audiences. Skilled in the use of specialist IT packages, systems and/or databases to fulfil role requirements. Able to break down a sophisticated problem into component parts and resolve appropriate action in investigations. Ability to work optimally in a team to achieve shared objectives, demonstrating awareness of individual differences and providing support and advice as required. Able to review own performance objectively and to develop and follow an appropriate improvement plan. Able to appropriately prioritise and plan own work. Able to proactively develop effective working relationships with colleagues, partners and other stakeholders Able to produce clear and concise reports and other documents within standard process procedures. Desirable Criteria: Previous PIP 2 accreditation or similar. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Communicating and Influencing Working Together Managing a Quality Service Delivering at Pace We only ask for evidence of these behaviours on your application form: Managing a Quality Service Benefits Alongside your salary of 28,300, Ministry of Defence contributes 8,198 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. At application you will be assessed against the following: CV Suitability statement of no more than 500 words describing your skills and experience against the essential criteria. At sift, you will be assessed against the following Success Profiles Behaviours/Technical Skills: managing a quality service' At interview, you will be assessed against the following Success Profiles Behaviours/Technical Skills: Managing a quality service Making effective decisions Communicating and influencing Working together Delivering at pace Interview dates are to be confirmed. These will likely be held in person but may be online via MS Teams. We endeavour to stick to these time frames, but these are subject to change around business needs. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Matt Benn-Edwards Email : matt.benn-edwards316mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address:, Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: infocsc.gov.uk.