Job Description
Reporting to the National Sales Manager your primary accountability is to lead and inspire a team of Sales Executives of different levels of seniority but also experience, to identify, recruit and develop new sales people to reach their potential, to strive to exceed new business targets, to engage and develop all people within the team, to identify people within the team who have the ability for roles of greater responsibility, to create an environment of success within the team.
Key Tasks/Areas of Responsibility
* To develop a sales action plan via monthly reviews for each Sales Executive, to focus on improvements on any areas that require, but to also build on areas of strength to aid an individual’s development.
* Responsible for ensuring all company policies and procedures are implemented and managed to a high standard.
* To monitor and review all pricing requests inline with the company strategy at the time.
* To ensure all team members comply with all aspects of the Commercial Sales Policy.
* Responsible for the recruitment, induction and subsequent ongoing training through the first 80 days of any new Sales Executive and also to create a ‘Subs Bench” or suitable candidates for future positions.
* To conduct monthly team meetings to review performance, do group training, discuss new initiatives and services.
* To ensure annual, quarterly and monthly targets are achieved by individuals and the team overall.
* To accompany Sales Executives in the field a minimum 3 days per week, to complete training, and to add value to customer appointments, This shall be followed by a in field review on the day.
* To be aligned to major new business prospects with the region.
* To drive compliance on Salesforce and all other systems through the team.
* To ensure productivity targets are met and exceeded.
* To ensure engagement within team is high via team meetings, social events and creating an open, inclusive and diverse environment.
* To be involved and possibly lead different projects within Sales and CRM
* To create a succession plan within your team and have a 21c
* To support the National Sales Manager in all areas
* Responsible for the professional handover of all new accounts to the CRM team by the Sales Executive in line with the Company timescales.
Key Measures of performance
* The whole team performance to be above individual target
* High levels of system compliance
* High levels of team engagement, measured via VOE and Buzz surveys
* High levels of people retention
Qualifications
About You
As the successful candidate you will be passionate about delivering amazing service every day to exceed our customers expectations. We would expect you to lead from the front and be an example to others so proven experience of managing teams and in leading and inspiring high performing teams is critical.
You will have a natural ability to engage with internal and external customers both face to face and over the phone delivering outstanding customer service to ensure our customers expectations are met.
You will possess outstanding communication, negotiation and influencing skills with the ability to drive and implement change quickly.
We will also expect you to be
* A person capable of decisive and effective decision-making, in a time pressured environment
* Someone that really enjoys resolving problems and demonstrates high levels of resilience, self-motivation and flexibility.
* Good commercial awareness and deep understanding of the business and the organisation’s high-level objectives
* Proficient in Microsoft Office/Google Suite applications including Keynote
* Confident in preparing and delivering high level presentations
* Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability
Additional Information
Remuneration and Benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability.
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Free onsite car parking for all employees
* Health Kiosks visiting every location
* Vitality at Work
* Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
* Milestone Days off to celebrate with your family and friends
* Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.