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Overview
We're Kingfisher, a team made up of over 78,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in.
At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you!
As a Data Support Specialist, you'll work with both O&S and Banner teams, supporting them with the use of Masterdata skills and tools. You'll act as SME to support on training, triage issues and help improve processes that increase data quality and efficiencies.
What's the job
* You will be the primary contact for triage of data issues requiring investigation, resolution and communication.
* Managing access requests for PIM, Vendor Portal and/or SAP, with careful adherence to security management rules.
* Act as an SME on projects, and be an ambassador for data, supporting change within tools or process.
* Regularly engage with the MDM team to identify challenges with performing their duties, overcoming stakeholder challenges and responding to upskilling or learning requirements.
* Champion consistent processes & way of working across teams in O&S and all Banners. Regularly reviewing our BAU processes in order to improve operational efficiency and limit the breakdown of routine activities to ensure high data quality levels.
* Housekeeping and data cleansing within governance and data quality rules.
* Lead by example under the principle for "Right First Time" data management, working in accordance with group procedure and processes to ensure data excellence.
What you'll bring
* The role will have primary focus on PIM or SAP and knowledge and understanding of all data systems, including workflow, will be required & trained where needed.
* Experience in presenting and training small or large groups.
* Proficient in MS Office: Teams, Outlook, Excel and Power Point.
* Ability to work well in a collaborative team environment and build strong working relationships with stakeholders and functions.
Be Customer Focused - constantly improving our customers' experience
* I listen to my customers.
* I use available data to help make decisions.
Be Human - acting with humanity and care
* I do the right thing.
* I am respectful.
Be Curious - thrive on learning, thinking beyond the obvious
* I build and share new ideas.
* I try new things and share my learnings.
Be Agile - working with trust, pace and agility
* I have courage to be creative.
* Done is better than perfect, I aim for 80/20.
Be Inclusive - acting inclusively in diverse teams to work together
* I embrace allyship.
* I have self-awareness and a desire to learn.
Be Accountable - championing the plan to deliver results and growth
* I own my actions.
* I understand the Kingfisher plan and how it relates to my role.
At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.
In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.
Interested? Great, apply now and help us to Power the Possible.
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