Hospitality Facility Assistant (live in)
Posted on 23 December 2024 by Commonwealth House Limited
Location: Oxford, Oxfordshire
Contract: Permanent, Part-time
Job Level: Experienced (non-manager) / skilled
PURPOSE OF THE ROLE
The Hospitality Facilities Assistant focuses on providing support to the warden on the practical duties related to the well-functioning of Commonwealth House. We are looking for a very practical and hands-on multi-skilled person, able to attend to emerging needs as well as day-to-day tasks. Changing bulbs, checking stock, preparing breakfast, and checking rooms are just some examples. Someone with a servant heart and a desire to serve God and witness their faith amongst internationals and visiting academics through practical hospitality duties. For such a service-focused role, it’s important that the person is able to show high levels of flexibility and enjoys meeting with people from different cultures. Excellent communication skills and a can-do attitude are essential elements.
KEY TASKS AND RESPONSIBILITIES
Commonwealth House Ministry
* Responsible for the daily breakfast (Mon-Fri)
* Being a Christian presence in Commonwealth House, available to deal with problems as they arise.
* Welcoming duties – including early or late arrivals and weekends.
* Fulfilling practical hospitality and facility duties as given by the warden, such as washing up and fire alarm testing tasks.
* Regularly participating in Bible Studies and similar faith-based activities.
* Befriending or providing pastoral support for residents.
Ensuring high standards throughout Commonwealth House
* Distributing post to residents.
* Responding to emergencies and liaising with tradesmen.
* Ad-hoc tidying of the hostel, reporting maintenance tasks and broken or missing equipment.
* Washing bathmats and checking the lint trap.
* Conducting yearly inventory.
Support for the Warden
* Out-of-hours cover – typically two weekends per month and two nights Mon-Fri.
* Safety responsibilities including fire marshal and alarm tests.
* Administrative tasks which might include support with the booking system when requested by the warden.
Community Breakfast
* Organising the daily communal breakfasts (Monday-Friday).
* Checking stock and buying food and other provisions.
* Food preparation for breakfast, e.g., setting up, preparing porridge, and clearing away.
* Ensuring compliance with food safety regulations for preparation and storage of food.
PERSON SPECIFICATION
KNOWLEDGE AND EXPERIENCE
* Hospitality experience (can be in a church context).
* Experience of working in a multicultural context essential (previous experience in an international missionary context would be an advantage).
* Competent in standard office software packages (email, MS Office).
SKILLS AND ABILITIES
* High level of flexibility and adaptability.
* A hospitable, friendly personality, able to put new residents at ease.
* A practical person, ready to engage with facility tasks (e.g., changing a light bulb, responding to emergencies).
* Highly reliable, with good attention to detail.
* Self-motivated.
* Excellent spoken and written English.
OTHER ASPECTS OF THE ROLE
* Level 2 Food Hygiene Certificate would be an advantage. If without a certificate, it’s essential to complete the training in the first two weeks of being in the job.
* There is a Genuine Occupational Requirement that the post holder is a practising Christian.
* An enhanced DBS check will be required.
The post holder is expected to make St Aldates their church and to become part of St Aldates’ missional activity. St Aldates is a charismatic evangelical church. For more information, please see www.staldates.org.uk.
EMPLOYMENT DETAILS
Employer: Commonwealth House
Remuneration: £24,030.76 pro rata per annum. (£16,237 for 25 hours per week)
Accommodation: Free accommodation for the applicant during employment.
Part-time: 25 hours per week
Annual leave: 28 days including bank holidays prorated.
Place of work: 4-8 and 11 Pembroke Street, Oxford, OX1 1BP, UK
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