Job Description
Permanent, part-time (18.5 hours per week)
Help us create communities where everyone wants to live.
Teign Housing is a successful social landlord employing over 100 ambitious, committed people, responsible for managing more than 4,000 homes across South Devon. We are passionate about delivering exceptional customer service and, as one of our Project Managers, you will be central to everything we do as you help us build sustainable communities and provide cleaner, greener and safer neighbourhoods.
As an Income Assistant at Teign Housing, you are a key member of a small team working to maximise income collection across the business. Your responsibilities will include:
* Be the lead team member for collection of former tenant and other sundry debts as per procedures
* Use your negotiation skills to agree suitable repayment plans for sundry debts
* Provide administrational support to the Income Team to ensure we deliver a high-quality professional service to tenants, including managing incoming and outgoing post
* Take payments, set up direct debits, recurring card payments to reduce debts
* Be responsible for the administration of all refunds to tenants/former tenants
* Be responsible for the collection of former tenant debt and recharge debt as per procedures
* Authorise direct debits and the management of recurring card payments
Do you have administrati...