Referrals Coordinator - The Cambian Group - Heaton Mersey, Stockport
Monday - Friday 9am - 5pm
£23,795.20
25 Days Holiday + Bank Holidays
Main purpose of the Job:
You will report directly to the Referrals Manager and Business Development Director. Your role is to manage the front-line residential referral process for all new placements and be part of an energetic and high performing Business Development Team. Your role is to provide pro-active main support on the front-line of the referrals & admissions process.
Duties & Responsibilities:
· Manage the in-coming placement referral process. This includes filtering and matching each referral to our residential services, constructing the appropriate reply and following up, as appropriate, with customers to achieve a placement.
· You will report directly to the Referrals Manager and Business Development Director
· Logging all referral activity so it can be shared effectively across the business
· Ensuring all offers of placement are emailed quickly, professionally and with complete accuracy
· Other general administration that ensures a smooth running and organised department
· Maintain good working relationships between finance, regional managers and commissioning managers
· To be able to complete all aspects of the current administrators role for leave and any sickness
The above duties are a guide to the nature of the work required and are not intended to reflect all the tasks associated with the role.
Knowledge & Skills
· Excellent communication skills
· Task-oriented and able to demonstrate a commitment to completing the tasks required to fulfil the role
· Ability to learn about specialist children’s services
· Bright and able to work on own initiative
· Professional with a strong work ethic, with a high quality output
· Proficient IT skills
· Flexible, committed and enthusiastic to contribute to a smooth run of the department
· Integrity
Stockport - Refferals Co ordinator - SYS-3281