Order Fulfilment Administrator12-Month FTC | West Malling, Kent | £24,000 | Hybrid Working Are you highly organised with a keen eye for detail? Do you enjoy working in a fast-paced environment where accuracy and efficiency are key? If so, this could be the perfect opportunity for you. The Role As an Order Fulfilment Administrator, you'll play a vital role in supporting the operations team, ensuring customer orders are processed accurately and delivered on time. You’ll be responsible for coordinating the end-to-end fulfilment process, managing data and documentation, and liaising with internal and external stakeholders to ensure a smooth delivery experience. Responsibilities: Process and manage customer orders from entry to dispatch Liaise with suppliers, couriers, and internal teams to ensure timely fulfilment Maintain accurate order records and update internal systems Investigate and resolve order or delivery issues quickly and professionally Monitor stock levels and flag potential shortages or delays Support reporting and performance tracking related to order fulfilment Ensure documentation and compliance requirements are met You will need: Excellent organisational and time-management skills Strong attention to detail and accuracy Confident communication skills, both written and verbal Ability to multi-task and meet tight deadlines Experience using Microsoft Word, Excel, Outlook, and Teams A proactive, problem-solving mindset What We Offer: Salary: £24,000 per annum Hybrid Working: Enjoy a balance of home and office-based work Career Development: Full training and opportunities to grow Competitive Benefits Package