Reporting to our Assistant Operations Managers, Key duties will include:
Performing all tasks outlined in the relevant departmental Team Member job description.
To run the department on a day to day basis, coordinating the team, maintain highest standards of guest service, and cash, stock control and security operations.
To act as a mentor to team members, encouraging and motivating individuals to ensure customer service and standards are being delivered.
To actively promote and ensure best practice instilled in team across key security and financial operational procedures; opening, closing, tills and cash handling.
To offer every guest an exceptional guest service experience sharing relevant product knowledge and answering guest queries in a positive friendly manner
To support the managers in monitoring Team members performance, add and implement training when directed or needed to maintain service levels
Note the Job Description included is an example, and applies to our F&B role. Other Team Leaders may support Attractions or Retail and the job description will vary slightly.
About you
A good understating of Health and Safety
Experience in Retail or Food & Beverage
Remains calm and reasonable amidst tense or stressful situations
Positive and curious, ability to create ideas about how to improve the guest and colleague experience
Experience of supervising others
Why join the Cheddar team?
You will receive a rate of £11.69 per hour, all existing contractual benefits apply.
What will I receive in return?
We offer a range of attractive benefits that include;
29 days holiday inclusive of bank holidays
Complimentary tickets to Longleat, 18 per annum pro rata.
50% off Annual passes for your Friends and Family, free entry for yourself.
Discounts on food and beverages and retail merchandise
20% off VIP Experiences, 10% off Accommodation.
Company Pension
Life assurance cover and more perks.
Your contract
You will be on either a 16-hour (2 days per week) or a 32-hour (4 days per week) fixed term contract ending 01 September 2025.
You will be working days that include weekends, evenings and bank holidays as required. The earliest start time is 8am, and the latest finish time is 8pm, varying in accordance with opening times.
Location: On Site – Cheddar (Somerset)
Sounds great! How do I apply?
Apply online following the web link.
No agencies
We reserve the right to close this advertisement early.