Join SSE as a Receptionist and be the welcoming face of our dynamic team We're looking for a friendly and organized individual to manage our front desk, greet visitors, and handle administrative tasks with efficiency and professionalism. If you have excellent communication skills, a positive attitude, and a passion for providing exceptional customer service, we want to hear from you. This is a fantastic opportunity to be part of a supportive and growing company. Apply now and take the first step towards a rewarding career with SSE Roles and Responsibilities Provide a professional & courteous service to both internal customers/stakeholders and visitors to SSE. This should extend but limited to: i). Meeting and greeting colleagues and visitors in a polite and courteous manner; ii). Addressing and sign-posting general enquiries; iii). Ensuring internal/external visitors are properly inducted into the building; iv). Receiving internal & external telephone calls and deal with in a professional manner; v). Ensuring front of house areas are neat/tidy and maintained to a high-standard at all times, taking corrective action where this is found not to be the case. Administration Undertake all administration duties associated with the role, including: i). Creating & maintaining excel and word documents as required; ii). Administration of car permits, unauthorised parking, car sharing reports and other ad-hoc duties associated with the operation of car parks; iii). Maintaining bomb & Fire Marshall records, including ensuring all such records are accurate and up-to-date; iv). Compile weekly and monthly reports required by Senior Management; v). Undertake general administration/upkeep of any automated FM management systems, including the ability to raise/manage work allocation as required; vi). Undertake service audits (such as PAC audits), as instructed by the FM Manager; vii). Ability to address/deal with room booking enquiries/conflicts, work with/as part of FM Help Desk as required, including deal with video conferencing/surface hub bookings and general issue resolution; viii). Ensure all telephone/email enquiries received are addressed in a polite/courteous manner, with queries resolved or successfully signed-posted as required; ix). Maintaining site files/systems, such as statutory compliance/safety management system Folders; x). Undertake other ad-hoc administration duties as directed i.e. maintaining recharge sheets, deal with/distribute all incoming mail etc, maintain PAC records and provide cover to the FM Help Desk. Mail Room & PMC Provide any duties in the above areas as required. Services FM is a physical demanding role which will require but is not limited to the below; i). Daily meeting room and equipment checks ii). Event/meeting room set ups iii). Replenishment of site consumables, First aid, printers, stationary, etc; iv). Preventative maintenance checks to ensure building compliance; v). Requirement to provide all of the above FM Services across the estate vi). External building management including, litter pick, car park management, gritting etc; Personal Attributes / Competencies i). Excellent communication with all stakeholders both verbally and in written form; ii). Ability to work on own initiative, as part of a larger team and with several stakeholders simultaneously; iii). Problem solving and identifying options to provide full, clear picture for decision making; iv). Ability to prioritise and manage changing workloads effectively; v). Excellent analytical skills that will assist with ensuring decisions are made based on all known factors. What happens now? We understand you're eager to hear back. We value your time and interest, and if your application is successful, you will be contacted directly by the team within a week. We appreciate your patience and look forward to the possibility of welcoming you aboard ADZN1_UKTJ