Job Description
Our Company is recruiting a field-based Senior Account Manager to join our Ruminant team, covering the Central region.
With over a century of experience, we have been inventing for life, developing medicines and vaccines for some of the world's most challenging diseases. As a leading global pharmaceutical company, we are dedicated to advancing health solutions and improving the prevention and treatment of diseases for people and animals worldwide.
In this field-based role, you will be responsible for overseeing the relationships of the company with its most important customers in the Central region. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements.
The ideal candidate will be adept at building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s products and solutions and achieve mutual satisfaction.
The goal is to contribute to sustaining and growing our business to achieve long-term success.
Responsibilities:
1. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
2. Acquire a thorough understanding of key customer needs and requirements.
3. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
4. Serve as the link of communication between key customers and internal teams.
5. Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
6. Play an integral part in generating new sales that will turn into long-lasting relationships.
7. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Qualifications:
1. Experience in sales and providing solutions based on customer needs.
2. Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
3. Excellent organizational skills.
4. Ability in problem-solving and negotiation.
5. Degree level or relevant qualification.
6. Proven experience as a key account manager.
7. Understanding of the Agricultural Retail sales function.
8. Outstanding communication skills - verbal and written – fluency in English is a requirement.
9. Good time management, project management, and organizational skills.
10. Must live within the defined territory.
Closing date for applications: 14/11/2024
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