We are looking for a friendly, professional Receptionist with a passion for making a difference to others at our New Service – Cygnet Hospital Oldbury.
At Cygnet Hospital Oldbury you will be working 40 hours per week working shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.
Cygnet Hospital Oldbury is our new state-of-the-art PICU & Acute hospital for women, in the West Midlands.
The service will feature two wards. A 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury will have a full multi-disciplinary team (MDT) and will support the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.
You’re day-to-day at Cygnet Hospital Oldbury:
* Provide a professional, welcoming reception experience
* Greet visitors & notify the appropriate member of staff of their arrival
* Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
* Answer & transfer all incoming calls & take messages where appropriate
* Sort & distribute post
* Assist with general office duties as required
* Keep the reception area clean & tidy
* Promote the safety & security of all site users & ensure all staff comply with security protocols
Why Cygnet? We’ll offer you…
* £25,250 Per Year
* Strong career progression opportunities
* Expert supervision & support
* Employee referral scheme
* Pension scheme
* “Cycle to work” scheme & employee discount saving
You are...
* An experienced receptionist/administrator used to working with customers/clients - ideally within the healthcare sector.
* Organised, naturally helpful & a good multi-tasker
* Computer literate – including Windows/Word/Excel/Outlook or equivalent
* Knowledgeable of telephone systems and maintaining a professional telephone manner.
* Polite, friendly & approachable with excellent communication skills
* GCSE Maths & English qualified, with a good level of numeracy & literacy
* Diligent & accurate, with an eye for detail & an understanding of confidentiality
Successful candidates will be required to undergo an enhanced DBS check.
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